Customer Ratings & Reviews

My Best Buy membership has been one of the best decisions I’ve made as a shopper. The exclusive deals and member-only savings have paid for themselves many times over, but what truly sets it apart is the overall experience. I always feel like I’m getting VIP treatment—whether it’s early access to big sales, bonus rewards, or special financing options that make upgrading my tech both easier and more affordable. The member benefits are genuinely useful, not just nice on paper. Free shipping, extended return windows, and the ability to earn points on almost everything I buy keep me coming back. And when I need help, Best Buy’s customer service has consistently been friendly, knowledgeable, and quick to resolve any issue. Whether I’m buying everyday essentials or investing in big-ticket electronics, my Best Buy membership gives me confidence, convenience, and real value. I wouldn’t shop anywhere else for tech.

The My Best Buy Plus™ membership has genuinely reshaped how I shop at Best Buy. With exclusive member pricing, I feel assured that I’m always making smart financial choices. The savings build up over time, turning each purchase into not just a transaction, but an investment in long-term value. 1. Peace of Mind with Support & Protection What truly sets this membership apart is the unlimited Geek Squad support and dependable product protection. Knowing that my devices and appliances are covered by expert care gives me a sense of calm. It allows me to enjoy technology for work, family, and life, without the stress of unexpected setbacks. 3. A Human-Centered Experience This program goes beyond discounts, it feels like Best Buy is creating a partnership with its members. The thoughtful perks, easy access to services, and customer-first approach make me feel supported long after a purchase. It’s a proactive, humanized way of delivering service that adds real meaning to membership. 4. Progressive & Forward-Thinking What I admire most is how forward-looking this membership feels. It’s not just about saving money today. It’s about building confidence for tomorrow. With smarter pricing, dependable support, and a focus on long-term relationships, Best Buy proves that they are listening to what customers need in a fast-changing world. Last but not least: To me, the My Best Buy Plus™ membership represents more than just perks, it’s about confidence, convenience, and care all in one. Every purchase feels protected, every service feels accessible, and every dollar feels well spent. I would recommend it to anyone who values savings, trust, and a brand that stands beside its customers, not just at the register, but throughout their journey.

Membership holds significant value, particularly for the Geek Squad. Additionally, I appreciate the opportunity to access special member pricing and perks on certain items.

I’ve been a customer at Best Buy for a while, and I continue to be impressed with both their products and their service. Every visit has been a positive experience. The store is always well-organized, the product selection is excellent, and I can always find exactly what I need — from electronics to accessories. What truly sets Best Buy apart is their customer service. The staff are always friendly, knowledgeable, and willing to help. Whether I need advice on choosing the right device or assistance with product setup, they take their time to make sure I leave completely satisfied. Their professionalism and patience make shopping here enjoyable and stress-free. I appreciate the high quality of the products, the competitive prices, and the reliable support. Best Buy has earned my trust, and I will definitely continue shopping here. Highly recommend this store to anyone looking for great products and outstanding service!

This membership has exceptional value and prompt and efficient service and communication. Membership prices and geek squad support also add great value order and security.also protection plans on our purchases provide peace of mind.

Being a Best Buy member has been a great experience. The exclusive deals and member-only discounts have already saved me money on several purchases. I also appreciate the extended return window and added protection options it gives me peace of mind with my electronics. The rewards points add up quickly, and the overall convenience makes the membership feel well worth it. I’m glad I signed up and definitely recommend it to frequent shoppers.

The first thing you notice is the design—it’s clean, modern, and immediately elevates the look of the entire workspace. But the real magic happens once you start typing. The keys have a satisfying, responsive feel that makes long emails or creative projects feel effortless. It’s rare to find a board that looks this sharp while providing the kind of support that keeps your wrists feeling fresh after hours of use

This membership has been well worth it. The member-only pricing has saved me money on multiple purchases, and having access to Geek Squad support gives real peace of mind. The protection plans are a great bonus — knowing my devices are covered makes a big difference. I’ve found myself shopping at Best Buy more often just because of the perks.

I’ve had a really good experience with My Best Buy Plus. The member pricing alone has already saved me money on a few purchases, and the extra perks make it feel worth it. I like having that added peace of mind, especially when buying electronics. The savings, exclusive deals, and benefits throughout the year make it a solid membership if you shop at Best Buy more than once or twice. Overall, it’s convenient, simple, and pays for itself pretty quickly.

This program offers substantial value, delivering immediate savings that effectively offset the initial cost. Its benefits extend beyond the first purchase, providing ongoing access to exclusive promotions, enhanced communication, and preferred pricing opportunities. It is a highly worthwhile investment for frequent Best Buy customers.

The Best Buy plus membership is something I definitely recommend! The peace of mind if gives you including the incentives you have for products in this store is phenomenal l! I also love the feeling of employees at Best Buy saying oh your a plus members! Thank you for being a part of our team! It feels good! For my use case I was really trying to get my hands on a device that was sold out for months and being a plus member gave the an edge on early stockings. I recommend this product to everyone! For the price of the membership it pays for its self!

I don't like add-ons or extra charges. I also don't like a mere 15-day return policy, especially for items that take time to evaluate. 30-day or even more is best, but I found that this was worth it for me this year. Why? This year purchases included nice bookshelf speakers (I needed more than 15 days to compare them to a different brand I got elsewhere), 3 laptops (if you're busy like me, I need more than 15 days to evaluate). Given pricing and availability, Plus made sense. It's for a year, but you can turn it "on" and "off" (pro rated usage). It was handy for the bookshelf speakers (I actually returned the brand I got at Best Buy, nice to have had more time to return). I turned Plus "off" quickly so it cost me next to nothing. Then my wife and 2 kids off-to-college needed laptops. Best Buy prices were competitive, so I signed back up for Plus, and have kept it for 2-3 months. It saved my bacon once or twice as we worked the gear out. Then I found I needed more kid-college-tech and a couple of backup SSDs for 2 new pc's I built in spring, as well as for a mac: Plus to the rescue once again, gave me the time I needed to make sure the gear worked and was what I needed. So, once a skeptic, now I'm not so grumpy about extra bucks for a longer return period. I can be worthwhile.

I'm rarely buy latest model of anything so, membershiplike this is really useful when you have several valuable purchases. It's not my case. Anyway, I enjoyed a reduced price with my purchases and I'm grateful about that

I’ve had the My Best Buy Plus yearly membership for a while now, and it’s been really worth it for me. The free 2-day shipping with no minimum purchase is a huge time-saver-I get my orders fast without having to worry about extra shipping fees. I also like the exclusive member prices and deals on tons of products; I’ve saved a good bit on tech and accessories that way. Another big plus is the extended 60-day return window on most items, which gives me extra peace of mind if I change my mind or something doesn’t work out. Plus, having early access to sales and special events makes it easier to grab popular items before they sell out. For $49.99 a year, it feels like a solid value if you shop at Best Buy regularly. Just keep in mind the 2-day shipping isn’t available everywhere, but it’s worked well for me. Overall, I’d recommend it if you want faster shipping, better deals, and more flexible returns.

Straight truth review, do not purchase the membership if you only go to best buy once or twice a year, but with that being said lets say the purchases you make those once or twice a year are big apliances or even pricey technology then the membership may be very useful, but plan your purchases if you need the item now and Black Friday or Christmas or whatever discount holiday is coming up then with the membership they will reimburse you the difference of the sale for your already purchased item. Now myself I do not shop best buy a lot maybe 3 times a year. But last Christmas my daughters asked for an Ipad so we went to Best buy I found the one she asked for, we also decided to purchase a new phone for my other daughter we bought the iphone 12 it was on sale, i also bought 2 sets of air pods so roughly $1300 purchase i was offered the membership paid $50 i think for it this was literally on Christmas Eve, the associate explained the new iphone would be released later the next month and usually they will put the older ones on sale and showed me how to use the app to even get an alert when price drops ect. Ok in March my husband purchased me a new phone. A month later we had some unexpected home repairs so I said i can wait for a new phone this was more important. Well looking at reciept I realized my husband had bought and had in his name so I went on their customer service chat and the associate said that I do have the membership but this purchase wasnt made on my account so they couldn't refund. Ok so I had I decided to just drive to best buy return and ask about a refund and see if tbey could add the purchase to my membership because it does allow more return time then just regular accounts. The store manager came over i explained everything. I showed him the reciepts and he pulled up my account and I was nervous or just thinking theres nothing they will be able to do well i was wrong. He proceeded to then hand me a full refund, and then said i also noticed on your receipt for the best buy membership you had also purchased an ipad it has actually dropped $200 dollars, and the iphone $150, and the airpods are only $20 dollars cheaper this week only so with my permission he could reimburse me the difference back to my original payment, you can only get the price difference on the items once and I said yes please he then gives me a new receipt, and told me $395 would be going back on my card within 1-3 days. So helpful and i was very thankful i went ahead and purchased the membership because somtimes unexpected costs can be stressful and i would not have been able to return the 1000 dollar phone since I only had phone 16 days and there policy is 2 week warranty, and added bonus that day an extra 390 for the other items i had purchased were not dicounted and did everything in 5 minutes. We left and the reimbursement payment actually was in my bank about 2 in half hours later(that is based on what bank you have) so yes this membership was 50 and the way I looked at it was it 50 , but I knew with new iphone being released it would be beneficial to get sale price and i wouldnt have to wait too long. But what I got from the membership was much more, the app is easy to navigate and see you account and contact customer service online(even though the representative was bot able to help me online they advised me to go ahead and go to the store they couldn't promise they would be able to add the purchase to my original account but they could help me more in person. I think it is worth it, just remember to purchase it when buying higher priced electronics or appliances or phones. I wouldn't go and buy a Playstation video game only and purchase it then or cell phone case lol you understand what I am getting at.

I first would like to thank Darwyn from the tech center. He was the one that not only helped me but educated me on the products and brands I was looking to buy so I can make the best for our families’s needs. Please recognize this gentleman. I have one Apple charging cord and one insignia circuit breaker and couldn’t be happier. I have bought both of these products before and have no comaints. They are reliable hence why I came back to buy more of each product.

The salesman encouraged me to purchase this membership just in case they put their remaining iMacs on sale after I walked out. Unfortunately that didn't happen. But as it turned out, I had to return two of the accessories I had also purchased and received back every cent I had spent. (I didn't need the new Magic Mouse, there was one already in the box.) Perhaps the easy refund would have happened anyway, dunno.

It comes in handy when what you are buying is only on sale with Plus or making a very large purchase. Otherwise this year I more or less broke even as far as the subscription and what I saved.

When I went to buy my newest Apple Watch in November, I was skeptical at first to purchase this membership. When one of the store representatives told me that Best Buy does a holiday price match where I could call if the price of my product was lower and get the money refunded to me for the difference I was immediately sold. Not only did this product actually deliver as the sales associate said, but it was so easy to do. I was able to text the Best Buy representative and get everything taken care of that way. I even used my Best Buy credit card and was able to get the difference in the prices refunded right to my Best Buy credit card and off the total without affecting the promotional rate definitely worth the purchase for that alone.

Solid membership for a year. The member-only deals are legit and easy to find on the app. While I wish it included the protection plans found in the 'Total' tier, the free shipping and early access to sales make it a no-brainer for the price. Benefits are applied automatically at checkout, which is very seamless."And I saved 20% on my Warranty plan .really it is a Excellent one.