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Customer reviews

Rating 4.2 out of 5 stars with 37507 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 37,507 reviews
  • Rated 4 out of 5 stars

    useful support and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the unlimited geek squad support and the peace of mind knowing that my purchases are covered beyond the more limited warranties

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership's full value remains to be seen. I have purchased few items from BestBuy over the past 10 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Incorrect phone number.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone numbers ae saved in 2 locations. Best Buy had my correct phone number for sales. My phone number for customer support was incorrect. It took a month to identify and correct the problem. This is unacceptable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I signed up for the Best Buy membership! The benefits have made shopping even more enjoyable. The exclusive discounts, early access to deals, and free shipping have already saved me a lot, and the rewards points add up faster than I expected. I also love the personalized recommendations and the extra peace of mind knowing I have access to special member-only offers. It’s definitely been worth it, and I’m looking forward to more great experiences with Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robot Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It s very good working more than i expect. Now i can recomend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can save a lot of money on and it’ll basically give the value of the membership back, it’s pretty cool and for the year it’s relatively cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has absolutely paid itself off.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a couple things to consider when getting this membership. How much do you actually shop at Best Buy? Do you actively check the APP? Do you have the Best Buy Credit Card? While certainly not an extensive list, some of these questions could play a roll in whether or not this membership is worth it. When I initially purchased my membership I did it as a "test" run because there was an deal through the credit card that offset some of the cost with a best buy reward certificate. Since signing up I have saved even more money on various things I would have otherwise bought, which has further offset the other costs of it (lego sets discounts, various in-app offers, etc). What's more, is that best buy (the website or app) also tracks the year-to-date "savings" of the membership itself as well, further letting you know if purchasing it was worth it. Anyhow, whether or not it is worth it to YOU is going to be down to your spending habits of course, but I'd recommend it at least a a trial run.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good membership to have as you can get products for less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy best place ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had nothing but great experiences at Best Buy. The staff is always friendly, knowledgeable, and willing to help without being pushy. Whether I’m shopping for a new laptop, headphones, or home appliances, they’ve consistently had a solid selection and competitive prices. I recently picked up a smart TV, and the associate walked me through all the features, helped me compare models, and made sure I got the best deal. Checkout was smooth, and I appreciated how clean and organized the store was. Their price match policy is also a big plus. I’ll definitely keep coming back for electronics and tech gear. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy plus membership is well worth the membership fee. The perks make it definetly worth while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this membership is definitely worth it. Already getting great deals from Best Buy and now they’re even better. Plus access to Geek Squad and other perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this membership while buying a new laptop less than a month ago. I already received the 1st $10 rewards certificate, plus a $50 rewards certificate for the purchase of the laptop. So I've already got my money's worth! I also like the special deals that are offered with this membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself twice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my first question about the program was "is it worth it?" Then answer is yes, it is. As much as I purchase from BB, the program has paid for itself in 6 or 7 months. The best part of the plan is the extended return policy. Had I not had the membership, a recent purchase of a graphics card would have been a 150 dollar brick since it took 2 weeks to determine the underlying issue that caused the return. The computer was the issue, but BB folks didn't mind as long as the item was in the original box with all items intact. So, 1 return saved me that cost. Overall, the program does pay for itself if you make regular or higher priced items. A bunch of small purchases could also add up to create your value. Your mileage may vary, but for the price, I've found it to be a great membership to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE PLUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Signed up for the Plus membership and it’s been pretty solid. Free 2-day shipping and the longer 60-day return window give me peace of mind with my bigger tech buys. The member-only deals are decent, though you do have to use them. Worth it if you shop at Best Buy often.”

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing products it is never a consideration that Geek Squad is included. Most electronic products have worked well with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership makes sense!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership just makes sense especially with their price matching within the specific timeline. You could litterially save hundreds of dollars.. I did! Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Paid for Itself Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a devastating fire we were ready to replace our new home TV's. At the same time we purchased the membership. We have already saved over $500 by easily using the BEST BUY app. This membership has absolutely paid for itself and beyond within a month! We were notified of the price change via text message and we would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like seeing the low prices that I get before regular customers do , I have used this to my advantage…good membership to have …would recommend to anyone that shops Best Buy frequently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is great. By paying little cost fo a yearly subscription you can get huge savings all year around. It also has 60 return policy and many more benefits. Check the website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total membership is awesome. It made me feel safe purchasing my washer and dryer because of the added protection.

    I would recommend this to a friend