Customer Ratings & Reviews

We only used it once so I’m not able to provide an appropriate review.

Each product I purchase is typically “new to me” as in, I am not very familiar with all the bells and whistles that are involved. This plan gives me peace of mind knowing that assistance is just a touch away. I am extremely grateful Best Buy offers such a wonderful program.

I spoke with Tun. He was very informative and answered all my questions. I appreciate the Best Buy membership.

The customer service I received was outstanding. I got what I wanted quickly and was upgraded at the register which was very convenient and easy.

I love the membership prices and the unlimited geek squad support. Most importantly I love getting protection plans on my purchases.

I have had such a wonderful experience overall with everything. The salesman Bobby was so nice and helpful with explaining everything. The membership itself offers a lot of wonderful perks. One happy customer!

Membership offers great perks and rewards, especially with a Best Buy Credit Card!

Customer service was great! Thanks for helping me out choose the right item I needed - mouse for my MacBook Pro

The membership has some great perks! I love the super fast shipping! And some of the special deals are awesome!

Buying a laptop, treated with respect even if one of my questions came out incorrect.

The Dell XPS 15 is a standout laptop that brings together power and style. The 15.6" FHD+ display is stunning, offering clear visuals, while the Intel Evo i7 ensures smooth performance for work or creative tasks. lts sleek Platinum Silver design adds a touch of elegance With 16GB RAM and a 512GB SSD,

Love having a membership i can benefit from its a must buy

The membership is totally worth it! The cost of joining was recouped after 3 purchases from members savings alone. Plus the peace of mind of not worrying if the item goes on sell.

Great service and very kind staff. The staff was very patient and polite with us and answered all our questions.

Definitely recommend — while it costs $50, you get a $50 gift certificate back to use on whatever you want, so it’s a wash, plus you get extended time to return items or get $back if they drop in price.

The my Best Buy plus membership is a great product, gives you great savings through out the year on a lot of great products

After delivery and installation I received a follow up call to make sure all was well. I had come up with a couple questions at that point that were answered. I really appreciate the follow up.

Bought an HP Omnibook and it was a great product at a great price.

It was a great experience. I was not aware of this perk and it was thoroughly explained. Great Staff, customer service for real!

This membership is worth it, love how you you get extra day to return products as well as the great deals you get along with geek squad if you need any help.