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Customer reviews

Rating 4.2 out of 5 stars with 40783 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 602 Showing 12,021-12,040 of 40,786 reviews
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership looks to be a good value - so far ! We’ll see how it plays out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love this membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great membership to have if you want to save money on the products you already plan on buying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great perks purchasing the Best Buy Plus membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits to members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, location & sales keep me coming into your stores! Staff is knowledgeable and helpful when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus - Worth it in my opinion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a member of the Best Buy programs for a long time. I'm not a fan of the pricing that they recently introduced, but I guess they have to support the benefits in some way - so I understand. I love the extended return/exchange policy just in case I get a defective product, I know I have 60 days to exchange it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Slightly below average membership program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has some decent perks with shipping and a few others, but one of the "perks" was receiving discounts ahead of anyone else getting them. I have received one discount note since I have been a member that gave a very small discount on one item. It was truly anemic....I get more discounts with Best Buy using the Honey extension on Chrome than I get from being a member. Still, it does have a few nice perks so I gave it 3 stars which is "Average"

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved having this it has helped me keep track of items warranties and helps me find exactly what I’m looking for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Television Sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first tv arrived already damaged. Two trips to the Dover store before we could have another one sent. We then had two tv charges to our credit card until we again contacted the store to have one removed. By the end of 2024 and entering 2025, things should be easy and it clearly was not so.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi, AlexC! We appreciate your review, although it's concerning to hear you had a poor experience recently with a service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    It Is worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership Is Real valie as you can get exclusive special offers AND excelent service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and glad it was presented to me and helps

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for Us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably a good choice for many. But we saved only $3 after 1 yr of membership. We did get great prices on the TV, Sound Bar, Printer, Tablet, etc. But only an overall saving of $3 for $50 member fee. So for now, we are not going to renew. Also free shipping isn't a big deal for us, we live right down the block from a Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership very value. I have not use yet. , but pretty soon I will use it. I been a Best Buy customer for very long, I have purchased very large items, and I will continue to be a customer for much longer. Best Buy is a good company, that I can trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great LG refrigerator. The staff did a great job walking me through the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for discounts especially when buying large appliances! Best Buy membership saved me some money! I was also able to save more when the price on the item I bought went down at a competing store and Best Buy matched the price and sent me the savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and enjoying the perks of membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by sales team. The tech team helped with choosing the best membership for the best deals. I enjoyed the prompt service and quick transaction. Been a member for years now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice employees willing to help you find whatever you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice package great savings Encourages more purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has real, tangible value. It makes it easier to identify sale items, discounts, and member-only deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this membership !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great resource ! Allows many options and added benefits to Best Buy -purchasing !! Would recommend to all !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy says it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional and helpful Staff to find the answers to my questions so I could make an informed purchase.

    I would recommend this to a friend