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Customer reviews

Rating 4.2 out of 5 stars with 40784 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 605 Showing 12,081-12,100 of 40,788 reviews
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is great and is very flexible in its options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not using it like I thought. Maybe I need to buy more things.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Price adjustment not done automatically

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was mislead by the sales associate about getting price adjustment automatically if the item I purchased went on sale. It turns out I have to notify Best Buy to get the difference.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate your review, although it's concerning to hear you had a poor experience recently with a price match. We encourage you to contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Warranty included.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a brand new TV they offered a warranty for $250. The Membership comes with a Warranty for only $180. To me that’s a deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service at the store and home installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My interactions have been positive and want to specially mention Jasmine, one of the sales ladies at Best Buy Plano. She is a very calm and helpful person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer satisfaction 200%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy team. Are wonderful, respectful, and always there to help you out , great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the return policy alone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its really worth it for fast delivery, extra return flexibility (60 vs 15 days), and savings on tech buys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should try this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for a great price. Geek Squad protection, unlimited support, friendly associates, great prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent membership, comes with great stuff. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful staff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the TV I wanted and at an even better price thanks to the helpfulness of the associate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Satisfied Customer's Review about BBPlus Members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thrilled with the Plus Membership; the free expedited shipping and installation services have been invaluable. The exclusive discounts and dedicated customer support truly make it a must-have for any tech enthusiast like myself. Thank you for enhancing my shopping experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a member, you have access to a wide range of benefits and perks, including early access to our latest reviews and recommendations, special discounts on select products, and invitations to exclusive events.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice perks, little pricey.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice promotions, good perks, but a little pricey unless you're spending alot at best buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for itself after my first purchase. There are also a good amount of other items I’m thinking of purchasing that have discounts as a member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely useful for consistent shoppers offering multiple exclusives deals that could save lots of money over time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Express time delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having chance to order an products and receiving in the same day, its another feeling to feel ON

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Especially if you visit Best Buy often!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Holiday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate Best Buy and their team. During the holiday season with all sorts of demand, they installed an appliance we ordered at the store. Everyone was helpful and professional.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is very valuable. The computer has had no issues, but I like knowing I have it. I got a nice desk with the $50 bonus. Thank you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible delivery experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my products. Products were not the issue. Issue was the delivery of my expensive refrigerator. The delivery guys not knowing what to do and leaving a water leak. Then I called to complain. Nothing. Did a survey. Nothing.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Thank you for sharing your experience with your delivery, ALFREDOA! What you’ve mentioned is quite concerning. Let’s get this addressed for you. Please reach out to us on Instagram (BestBuy), Twitter/X (@BestBuySupport), or Facebook (facebook.com/BestBuy) and mention that you're contacting us in response to your My Best Buy review. BBY-ExBrand_Totaltech