Customer Ratings & Reviews

The ability to have items sent directly to you works so well for me

This is a great plan absolutely must purchase! Its well worth it.

I saved some money on my recent purchase of a MacBook Air laptop and I got a bunch of benefits I don't really understand. I don't see the membership prices when I got to your website so I don't know how I'm supposed to save money in the future. I'm also confused by price protection. I thought I could get money back if the same product was advertised a lower price but, apparently, I have to turn in the product I bought and but a new one at the lower price. Obviously, I have no idea how this thing works!

Save me a lot of my New Washington dryer.You get a lot of discounts for this

Work very good, large tub and very efficient. Would recommend it.

Love the new cheaper tiered pricing, extended returns, and now 1% back in rewards

Don’t really understand exactly how this works. I don’t shop Best Buy very often as it’s not close to my residence. However they do a lot of in store stock which has been great. So I can leave with what I came to purchase.

I like that there are member prices and sales, price match and warranty extensions. I still think you should earn certificates with the membership and shouldnt have to have a best buy credit card for that.

BestBuy Sellers helped me to understand the sales deals throughly and customer benefit of membership (best buy plus) and also compensating online competitive price. Secondly I love the Apple Pro Max - M4 Chip it is ultimate. Always purchasing Store Purchase is a best choice forever, I got a full satisfaction. I amazed with the Apple MacBook Pro max -M4 , within 5 days I m mastered apple MacBook usage , for me it is great experience especially 2 decade Microsoft employee.

One could never go wrong with BestBuy. You can count on them for everything. To put a better perspective - I’m sure others have experienced the same; I got a Bose Sounbar gifted for x-mas from a family member. Apparently, Bose as the manufacturer had a holiday sale and thought it to be the better deal. Unfortunately, the soundbar was defective. Our experience with having the return/exchange process directly with Bose was a nightmare. It took over 2 months to get a new item back. If this had been purchased at BestBuy; 1st - They Price Match, 2nd - Their return/exchange process is superb, 3rd - All employees are experts. Should you have questions or doubts about any electronics, they will help you! - plus they have an excellent warranty membership with perks.

I love it!!!....probably better than the last membership I had with them!!!

I love my new game it is fun and interesting. A twist on normal shop games. Although i am disappointed in the shipping. I paid to get it early instead of doing the free shipping. It came late. I received it on the day free shipping would have had it here. So i am angry that i had to pay for shipping if i didn't get it any earlier.

having peace of mind with this membership is great!

While i did love it at first, seems when the glow falls from the petals and the hidden scarcities take in account limitations that there's an even better version and you don't get the return policies the same if you buy from online than in store. found that out after being hospitalized, coming out to return a laptop i was having issues with 2 day after 30 days. now i have a boat anchor of a laptop. But for everything else i would highly recomend getting it .,.,.

I havent had any issues, but i received a lot of help from staff and gave me the break domw of what it is.

The membership affords me more coverage for the washer and dryer we recently purchased.

This is an awesome service but seemed to be best for me for holiday deals as I simply do not shop here enough

If you’re considering a Best Buy membership, here’s a breakdown of its pros and cons based on my experience: Pros 1. Exclusive Discounts: Members often get access to exclusive deals and early sale access during events like Black Friday or holiday seasons, which can save a significant amount on big-ticket items. 2. Extended Return Policy: Memberships like TotalTech or My Best Buy Plus offer extended return and exchange windows, making it easier to return products without rushing. 3. Free Shipping: Many memberships include free standard shipping on eligible items, which adds up, especially for frequent shoppers. 4. Technical Support: TotalTech members benefit from 24/7 Geek Squad support, which is great for troubleshooting and setting up new gadgets. 5. Price Match Guarantee: Members can often take advantage of price match guarantees, ensuring they get the best price on purchases. Cons 1. High Cost for TotalTech: The TotalTech membership costs $199.99/year, which might not be worthwhile for casual shoppers who don’t need frequent tech support or services. 2. **Limited Benefits for Basic Memberships

I’ve been a Best Buy Plus member for almost a year now, and I can confidently say it’s one of the best retail memberships I’ve signed up for. The free 2-day shipping is a game changer, especially when I need tech fast. I also love the exclusive member deals. I’ve already saved more than the membership cost on just a couple of purchases. What really stands out is the extended return window. It gives me peace of mind, especially when buying big-ticket items like laptops and TVs. The customer service has also been excellent. They actually prioritize Plus members, and I’ve noticed faster and more helpful responses. If you shop at Best Buy even a few times a year, this membership pays for itself quickly. Highly recommended for anyone who loves tech and values convenience.

Great feature allows for extended returns if you are unsure about a product