Customer Ratings & Reviews

I’m so glad I applied for this membership! It’s been a huge help

G.O.A.T.! I've had some minor (operator error--me) issues and Christina and Lorenzo have been extremely patient wit me checking with me on the phone and returning to fix my issues. They came by again today to fix one last problem and, of course for them, it was done in about 20 minutes. They are the Greatest of all Time! Thanks, Lorenzo and Christina!

I recently became a member of the Best Buy Plus™ program, and I must say, it has completely changed the way I shop for tech products. If you're a tech enthusiast like me, this membership is an absolute must-have. Let me share my experience to explain why. First and foremost, the Best Buy Plus™ membership offers exclusive perks that make it worth every penny. One of the standout features is the "Price Match Guarantee." Here's why it's incredible: I purchased a MacBook Air through Best Buy on a fantastic deal. However, as luck would have it, just two weeks later, the prices dropped significantly. I was initially concerned about missing out on the savings, but that's where the Best Buy Plus™ membership came to my rescue. I reached out to Best Buy's customer service and, thanks to my membership, they promptly refunded me the difference in price without any hassle. This level of commitment to customer satisfaction is truly commendable. Best Buy has earned my trust by standing by their promise, and I now feel more confident shopping with them, knowing I won't be penalized for early purchases. Aside from the Price Match Guarantee, the membership provides other fantastic benefits, such as free expedited shipping on qualifying purchases, which has saved me both time and money. The convenience of free tech support and the ability to extend return periods for easier decision-making are also perks that have come in handy. Another aspect I appreciate about the Best Buy Plus™ membership is the regular stream of exclusive discounts and early access to sales events. These exclusive offers have helped me score some amazing deals on various tech products. In conclusion, the Best Buy Plus™ membership has proven to be a game-changer for tech shoppers like me. The Price Match Guarantee alone is worth the membership fee, as it provides peace of mind when making significant tech purchases. If you're an avid tech enthusiast or simply someone who appreciates excellent customer service, I highly recommend signing up for the Best Buy Plus™ membership. It has certainly made me a loyal and satisfied Best Buy customer!

Best Buy Plus is absolutely worth it. The member prices save money, the 60-day return window adds peace of mind, and the price match really pays off—we bought a washer/dryer in October and got about $100 refunded when the price dropped during Black Friday. Great value all around!

Great value someone is always available if help is needed, prices are great

The low price guarantee has come in handy as I received a refund for the price difference when the items I purchased went on sale after I purchased them. Good customer service perk.

The Best Buy Plus membership is absolutely worth it. I enjoy fast, free shipping, exclusive prices, and great benefits on tech and appliances. Customer service is a priority and I always get quick support. Plus, special deals and extended protection make every purchase safer and more convenient. An excellent investment for frequent shoppers.

Gives you benefits at a good cost even when you find good deals

I love everything about being a Best Buy plus member excellent service. The return time is ridiculous thank you Best Buy best membership

I originally signed up to save over $100 on a new refrigerator. Since then, I have earned certificates on numerous purchases and it seems like a good and worthwhile program. I am currently in the process of buying a new OLED TV and I have to say, the process is very frustrating. It turns out that prices on many items, especially TV's often change almost daily. Sometimes there is a straight discount, sometimes there is a member discount and sometimes both, but they literally change overnight and sometimes even within the same day. If there are member specific discounts for items, it would help immensely if the duration of the offer was specified. There is also a 60 day price guarantee, so if the price drops you can be reimbursed, but it would be much simpler if duration was consistent and identified up front.

Bought it for geek squad support and peace of mind

So far so good. I Like the 60 day return window, but wish it came with more benefits. I have yet to find anything I’ve wanted with the special member sales.

I signed up for the My Best Buy Plus™ membership and so far, it’s been a solid value. The main reason I joined was for the free 2-day shipping, which has definitely saved me time and money. I also like that members get exclusive access to special sales and early shopping windows—it feels good to skip the crowd and still get the deals. The extended return window is a nice perk too, especially for tech purchases where I might need a little extra time to test things out. I haven’t used the 24/7 tech support yet, but knowing it’s there gives me peace of mind. Overall, it’s worth it if you shop at Best Buy more than a couple times a year, especially for electronics or gifts. The savings and convenience add up quickly.

I was so pleased to be approved/qualified to establish a financing plan courtesy of Best Buy. Purchased a wonderful 75" Samsung television and wall mount. Received the credit card and am looking forward to perhaps buying headphones to better enjoy this amazing television. Sincerely So, Aaron Wesley Clark *Will inquire upon returning to my local Best Buy to better understand/appreciate the Best Buy Plus Membership.

Have not had to use but good to have. Security for the future.

I recently discovered that I was charged for a Best Buy Plus membership—something I never asked for or agreed to. It turns out the cashier added it during checkout without my consent, which is incredibly frustrating and feels very dishonest. Since being unknowingly signed up, I haven’t seen any real benefits from having this membership. No noticeable savings, perks, or exclusive deals that would justify the extra cost.

I purchased the best buy pass becouse im always looking for a good deal on electronics

Great for extending your return date if you aren't 100% sure you like a specific item.

If you buy stuff at Best Buy a lot it will easily pay for itself. Not only lower prices but bonuses make it a good value

It really works well. The price of the item that I purchased went down then I asked for the matching price, it was very simple and fast. The price went down more so they match the price again. The staff was very friendly and helpful. This is why I gave a 5 star!!!!!