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Customer reviews

Rating 4.2 out of 5 stars with 40800 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 633 Showing 12,641-12,660 of 40,800 reviews
  • Rated 5 out of 5 stars

    We love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Valuable always great deals love it for getting cell phones and bigger ticket items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good performance, the processor speed is adequate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performance, and the processor speed is adequate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. The installation team was pleasant and perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven't used my membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very successful. Great staff. Very helpful. Installation, Adonis, was 1st rate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good help is hard to find!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman obviously didn’t know what he was doing. Told us we should get it delivered in 2-3 days; a week later we called to find out it had never been ordered! Picked it up at the store; merchandise is fine, but the salesman obviously didn’t do his job, and didn’t explain things well.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello! We hate to hear you did not have the best experience recently. We strive to provide the best support, and as a My Best Buy Plus™ member, I know it's important to receive top-tier service. We encourage you to call (888) BEST-BUY or (888) 237-8289 to discuss your experience, or contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support teams would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Why it pays to be a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assistant explained the financial benefits of membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not taken advantage of the membership much but love the peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the free shipping member savings easy to return items. Must recommend all Best Buy fans..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership has saved me more money and shipping has been fast! Def worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy! The team did great in explaining what I was signing up for. Huge savings and big benefits! I definitely plan on shopping at Best Buy for as long as you guys are in business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and piece of mind !Gives you extra time to think about your purchase and an extra protection plan.A very reasonably price for what you recieve value out of it !I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking forward to utilizing our member benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership will come in handy. Looking forward to all the benefits that comes along with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great meMbership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great membership. Good value for the price. Love the notifications about new and upcoming sales

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus Membership - Well Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money. 60 Day return policy and price matching is well worth it and can pay for the membership several times over in a given year, especially when buying high ticket items, like TV’s, Computers, Camera’s, etc.. Highly recommended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amazing plan for you and your family to receive an excellent opportunities to buy a goods devices with a good price all the times.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pays for itself if you make right purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are certain items which gets decent discount and if you shop for electronics enough in a year for the items where they give extra discounts, it pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must-have Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely benefited from the Best Buy Membership. It provided free merchandise delivery and installation, along with necessary parts. The membership also offers access to repair services from the Geek Squad. The same appreciation goes to the associates and management.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitty Kelly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT CUSTOMER SERVICE! I WON'T BUY FROM OTHER RETAIL BUSINESSES ANYMORE DUE TO THE LACK OF CUSTOMER SERVICE. EVERYTIME, I GO INTO BEST BUY I LEAVE FEELING LIKE SOMEONE REALLY WANTED TO HELP ME AS WELL AS THEY KNOW THE PRODUCTS VERY WELL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Actually saved me money to buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my new laptop at the store and the store associate that sold me the laptop, recommended I buy their membership due to the perks I get with it. Somehow, purchasing this membership also saved me a bit of money with the current purchase than without buying it. So it was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Membership Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this membership primarily for the Geek Squad, who have been awesomely supportive and honest.

    I would recommend this to a friend