Customer Ratings & Reviews

[Employee of bestbuy] If you shop at best buy more than even two or three times a year, then having the plus membership is beyond useful to have! Not only do I get price protection for 60 days, but I also never have to worry about taking a risk with a product with its generous return policy that even beats amazons!

Good value I love the special pricing offers. Not a fan of the reward certificates they offer because they are glitchy and it’s ridiculous to have to call customer service for hours to get help. My time is too valuable. I like the free shipping as well but never order small expensive items to be shipped because UPS has warehouse theft problems. Best Buy boxes are targeted.

Worth it! I love the membership, especially how the customer service is. Special

This membership is really good and I appreciate some of the options that it has. I would recommend this to a friend.

I just had a best buy stereo installed in my classic chevy pickup. Sebastian did a fantastic job and it looks and sounds great! I couldnt be more pleased. He was knowledgeable and finished early

Excellent offer from Best Buy, they promptly refunded $300 of my Laptop purchase from the month before when it went on sale several weeks after, just as they explained such a feature would work. Nice daily offers and discounts through Best Buy Plus too. Recommended.

Going to use my refund 60 day thing the sales rep told me about

When I made the purchase, I was given the email addresses of the supervisor and the manager to contact them. The supervisor isn't receiving my emails because his inbox is full, and the manager isn't responding. Therefore, it's impossible for me to file a complaint about the service I purchased

The salesman that help me with my application did an great job with assisting and no intrest until next year so that a plus for me give me enough time to pay off purchases with out any intrest and the sale man who help did an excellent job

Yeah, I don’t know why I bought this. It’s great if you can afford to buy a ton of Best Buy products I cannot unfortunately. :(

Offers are very confusing and lack information. eg. $50 bonus reward when you spend $500. Tried to use this and shopped from the message but did not see this show up when I went to check out. Is this the offer or will I still get my regular rewards? I did not check out because I was worried that I would not get it.

I guess its ok, I have not actually used it yet. When I purchase a car stereo for my son the membership was part of the package

Worth the extra protection alone. I felt safe knowing my new laptop was covered way past the original warranty.

Best buy is my weekend shopping store. Great to have membership. I would suggest everyone to be members of Best buy

I forgot I was a member and when I went in to make my purchase, Best Buy did right by me. Thanks, Best Buy.

Wonderful experience, glad to be a BB member. I can always count on BB to provide all of my technical needs.

I received really good assistance. The people that help me were very knowledgeable and caring with my needs.

My services towards them its been great so far.. they help me out whatever i need it for my home.. thank you

I recommend the Best Buy membership and feel that it is of great value due to lower prices & great protection. Geek Squad is another perk!

Amazing deals and great offers. Love to be part of a great supporting family at best buy. I recommend the best buy plus membership to everyone I know all the time. Best Buy is the way to go