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Customer reviews

Rating 4.2 out of 5 stars with 40809 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 639 Showing 12,761-12,780 of 40,849 reviews
  • Rated 5 out of 5 stars

    BB membership is a great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the Best Buy membership and feel that it is of great value due to lower prices & great protection. Geek Squad is another perk!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deals and great offers. Love to be part of a great supporting family at best buy. I recommend the best buy plus membership to everyone I know all the time. Best Buy is the way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my butt with having to buy a new tablet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% valuable. This retroactive membership helped me replace my chromebook that i shattered and bent and it died a painful death, just 52 days after purchase. It was able to replace it with a shiny new one! Thank you to Hayden in Ftc co for 5hinking of this solution:)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They don't answer emails

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I made the purchase, I was given the email addresses of the supervisor and the manager to contact them. The supervisor isn't receiving my emails because his inbox is full, and the manager isn't responding. Therefore, it's impossible for me to file a complaint about the service I purchased

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thank you for sharing your feedback on your My Best Buy Plus membership. Since this space is specifically for My Best Buy membership reviews, please reach out to us on on Facebook: (http://facebook.com/BestBuy), Instagram: (http://instagram.com/bestbuy), or Twitter: (@BestBuySupport). BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the service………………………….’!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value and will renew is every year thanks to the best buy employee Maria who recommended it to me I had no idea.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Dependent on Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased this for the Buy2 Get1 on switch games and that's no longer an offer. Used it a lot for blurays and movies and those are no longer being sold. So I'm not sure if I'll continue this when its expires. They have a lot of deals on appliances and whatnot, so if you're in the market for that then this might be really nice for you. But the miscellaneous and occasional deal might not be worth the price to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time will tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to enjoy a discount on some memory cards I needed for my camera due to the membership. I have to wait to see what other benefits may be useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the discount prices & 1st to have access to sales, winning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I enjoy using my new laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good visuals. Clean layout. Light weight. Saved over $400 with membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is really good you get to save on a lot of things and it’s for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need more time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know haven’t had it long enough to answer these questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership have excellent benefits!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is awesome, all the best perks the deals and the best product protection through geek squad 10/10 recommend!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Membership Ground Realities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got robust support when it comes to order deliveries and staff responsiveness but unfortunately my experience in after sales services for pixel 8 & Dell laptop is not up to mark.I visited three two stores then settled the issue only for pixel 8 after whole day loss.Issue still pending for laptop for which best buy refer to go to Dell manufacturer.Despite all I personally believe its a good one for electronic purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership saved enough money to make an upgraded laptop reasonable for me. I haven't benefited from it on any other purchase yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily worth the price thanks to all the perks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended return times and surprise member only deals have made this worth the price. I've seen deals that I haven't taken advantage of but if I was in the market, would be just the cherry on top.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hasn't done anything, nothing after purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I feel like scare tactics combined with a healthy understanding that nothing is built to last anymore, caused us to join and add warranty coverage. I hope we don't need it. We did need to use the manufacturers coverage within first 6 months and BEST BUY refused to help us at all, with any of it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine when you are burying something otherwise it to. Expensive to keep.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent membership especially the protection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure what the membership is for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not understand what it is for. I am not sure if I will use it.

    No, I would not recommend this to a friend