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Customer reviews

Rating 4.2 out of 5 stars with 40895 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 647 Showing 12,921-12,940 of 40,895 reviews
  • Rated 5 out of 5 stars

    Our membership is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the membership discounts and the service yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found the discounts and added coverage from our membership to be an added value to our purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth if you keep buying products from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth if you keep buying products from Best Buy. Worth if you keep buying products from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved to a new house- membership was so helpful to buy refrigerator, and washer and drier .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the savings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just became a member and looking forward to the deals exclusively for members!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this membership is a great deal. Guaranteed prices and returns for merchandise that is faulty past the return date. I was refunded for a De-humidifier that did not work after the deadline to return it. I was very happy as I spent a good amount of money on a product that did not perform at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't Found it usefull yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. Havent found a deal worth the $50 it costs yet.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! Thanks for sharing this review. In addition to member-exclusive deals, your membership includes access to exclusive events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information or support, you can contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review, and our support teams would be happy to help out. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Good perk membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a membership here at Best Buy is a plus I love the perks and everything that comes with it. We most definitely recommend somebody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invaluable info!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic over the phone resolution for older large TV replacement. Customer rep listened to my brand preferences, and size requirements, leading me to a huge on sale item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reward membership rocks !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real value good communication have already profited from membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service on three different occasions, and felt that all my issues were resolved, and helpful suggestions and recommendations were offered. As a senior this is much appreciated, and their patience and education advice was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy that the sales representative introduced this membership to us. We are enjoying the perks of being a member. Thank you, Best Buy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will never use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this plan to return headphones (never opened) that I had purchased 1 month earlier. I bought the headphones online and was given a pair as a present so I did not need this pair. Spent $50 on this 1 year plan just to return. Unlikely I will use this membership and next time I make a purchase I will be going somewhere that honors more than 2 weeks to return merchandise. Given the amount of money I have spent with Best Buy over the last several years this has completely changed my perception of their customer service.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello Amy! Thank you for your review. The My Best Buy Plus membership is designed to offer a range of exclusive benefits beyond just an extended return window, such as special member pricing, free standard shipping on all orders, and dedicated support. We genuinely regret that you feel you had to purchase our membership. This is certainly not our intent, and we are committed to transparent and valuable offerings. For any questions or concerns related to your membership, please reach out to us on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter/X at twitter.com/BestBuySupport. Be sure to mention this is regarding your My Best Buy Plus membership. BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    My experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give 5 stars because of in store customer service and the online ordering process is a breeze I found my new store for almost everything!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it. Have used it several times. This plus a good store manager makes everything simple and fast

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Plus membership is awrosme

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really wonderful being able to price Mach and the longer return window

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exactly what we needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter needed a new laptop for collage. Store Associate helped us figure out what we needed. Good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up to reduce purchase price on an IPad. So any true benefits have not observed. We’ll see in 2024 if not, will cancel membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a Best Buy Plus membership has great values and services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looking for warranty, def Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although you do recieve some discounts. I’m not sure if it’s totally worth it. The main selling point is the additional warranty.

    No, I would not recommend this to a friend