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Customer reviews

Rating 4.2 out of 5 stars with 40900 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 655 Showing 13,081-13,100 of 40,900 reviews
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid 50$ to save 200$. Good deal I would do it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Going to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey who doesn’t want to save some dollars these days. .. and a 60 days return or a big sale price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It worth while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Memberships are great provided you remember you have them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is really worth it, I saved a lot of money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used one time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only used it to have my tablet set up. I'm not sure if it was worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mitch is very helpful and nice overall i’ll love to go back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV purchase and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with my recent TV purchase and the Geek Squad handling the installation. Highly recommend this service and my becoming a member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It helped when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was helpful as usual with quick assessment of issue & fixed it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like kindness, but rep. need to get more trained

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougth a Sansun A-15 Cellular, but a representative did not provide me other choices to purchase similar or better equality of cells e.g. better camera or other futures. In my opinion, your seller representatives' should get more trained and become experts in the field.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hi there! We appreciate you reaching out to share this feedback here, and are saddened to hear you may have had a negative in-store shopping experience while getting a new phone. We understand your feelings, and would be happy to help, if needed. Please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Our support team would love the opportunity to learn more and assist! BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    It was a good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really good membership, but I did not visit the store enough to justify buying it for another year. If you frequent Best Buy often, I would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xxxxxx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery and install, performs well, very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and worth the money. Able to return anything for any reason! No questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is a great value and peace of mind. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WE LOVE OUR MEMBERSHIP AND USE IT ALL THE TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS MEMBERSHIP IS A REAL VALUE.MEMBER PRICES,PLUS UNLIMITED GEEK SQUAD SUPPORT ARE GREAT.ALSO,LOVE THE PEACE OF MIND OF GETTING PROTECTION PLANS ON PURCHASES!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying it so far and I thought it wouldn’t be a good purchase. However, it is sure nice to have these bonuses of signing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership easily paid for itself with the added discounts on my two recent purchases. If you make a couple purchases a year you’re money ahead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been using it for a month now and love the savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get the membership during Black Friday after realizing the cost of it and the savings ended cancelling each other out, giving me a free 1 year sub. I like how I get an extended return gap for most devices in case they don’t work or meet my expectations at home! Totally worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice member benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy membership is helpful to get membership benefits of pricing, tech support and protection Plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership deals are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership deals are the best! Took advantage of extra rewards to purchase stereo speakers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership deals cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A-lot on membership deals with 6 months of product replacement/ money back

    I would recommend this to a friend