Customer Ratings & Reviews

This membership is the best thing since sliced bread. Member price, unlimited geek squad, support, extended return timelines and warranty. Gives me peace of mind for the price. You even get Microsoft 360 at a discounted price

Just got the plus membership and already seeing benefits. I like the added warranty coverage and quick savings on pricing already paid for itself before I even finished my Christmas shopping!

Best thing I ever purchased from BestBuy. The perks, the points, the protection. It’s all worth the cost, just for the peace of mind alone. Do yourself a favor and treat yourself with a membership. You won’t regret it!

Having a longer period to return items is a very big plus. Also having membership benefits is very nice.

Definately I would recommend the yearly membership. I got a huge discount with it when I bought a second hand mobile. The membership already gave me lots of benefits and Best Buy keep sending me vouchers. Also their membership page so easy to use and you find everything there.

I was excited to learn that I earned credits from the thousands of dollars spent recently at your Buford, GA, Location as a member. However, a laptop arrived that appeared to have been repaired we used those credits at the store. It seems the one being advertised was not in stock and had to be delivered. The laptop was exchanged for a new one that was suddenly in inventory the days that followed. But that took additional valuable time. It remains unclear why we weren't asked if we wanted a rebuilt laptop, and how a new one was suddenly in stock through a different store representative. Do better!

60 day price matching is amazing have only held the memebership for a few months now but price matching one item paid back the entire membership and some extra.

This membership allowed me to get a big discount on the purchase of my notebook.

I have been dealing with a brand new TV, which was not delivered the day it was supposed to be. I called geek squad sunday to see if I could get someone to explain some things on the TV because the installer failed to show or explain anything to me. Monday, this tv picture froze on me 5 times. The first geek squad agent asked if I had plugged the tv to get it to work again and that seemed to be the popular response by every agent. The second agent sent me to sony and I got the same response. He told me that was first so he could start a case for me. The last agent I talked to said I had a defective tv and did I want a new TV or have repair come to my home. I chose repair and I think I'm happy I did. Repair came out Thursday and it took him 30 sec to find the issue. Apparently the person Saturday who did my install was third party and did not know what he was doing. He even told me Saturday he didn't know much. Repair had everything working in just a few minutes. He told me to always insist on geek squad repair any time I needed the tv worked on as third party people here are not capable of knowing how to work on tvs. At this point the tv is working beautifully, but the picture freezing is intermittent. I have another appointment Sunday to try and learn the basics of the tv.

This is a great deal to be able to return electronics up to 2 months after purchase. The fee for membership is basically free after BB gives you the gift certificate. During the membership, BB also gives additional gift certificates and combined together will exceed your membership fee. If you like to shop at BB regularly, I don't see why you would skip this.

I love best boy prices and quality equipment. Perfect way to decorate or create a home .

I’ve been using the Best Buy Plus Membership for a few months now, and I’m really impressed with the value it offers. The free 2-day shipping is a game-changer, especially when I need tech or appliances in a hurry. The exclusive member-only deals have already saved me money on a few big purchases, and I love the extended return window—it gives me peace of mind when I’m buying more expensive items. If you shop at Best Buy even a few times a year, the membership easily pays for itself. Highly recommend it!

They helped get the memory from my old phone which I really needed!!

Best plan overall. The Best Buy Plus membership is totally worth it with exclusive deals, extended returns, and great savings on purchases. Easy to use and very helpful

I can confidently say that the My Best Buy Plus™ membership has been a game-changer for me. As a loyal Best Buy customer for years, I decided to take the plunge and upgrade to the Plus membership, and it has exceeded all my expectations. First and foremost, the savings are incredible. The 10% discount on all Best Buy purchases, in-store and online, is a fantastic perk. Whether I'm shopping for the latest tech gadgets, home appliances, or entertainment, I know I'm getting the best deal possible. The savings alone more than cover the cost of the membership. But that's not all – the free shipping on most items is a massive convenience. I no longer worry about minimum purchase requirements or shipping fees when I shop online. It's as if Best Buy is always at my doorstep whenever I need them. The icing on the cake is the dedicated customer support. The Plus membership offers exclusive access to the 24/7 tech support hotline. Whenever I encounter any issues with my electronics or need expert advice, I can count on their knowledgeable team to assist me promptly. Another highlight is the extended return window. As a busy individual, I sometimes don't have the time to thoroughly test a product right away. With the My Best Buy Plus™ membership, I have an extended return window, allowing me to make sure my purchases meet my expectations without any rush. Finally, I must mention the special member-only events and promotions. Best Buy regularly surprises me with exclusive offers, early access to sales, and exclusive product launches for Plus members. It makes me feel like a VIP every time I shop. In summary, the My Best Buy Plus™ membership is a must-have for anyone who shops at Best Buy frequently. The savings, free shipping, dedicated support, extended return policy, and exclusive events make it worth every penny. It has simplified my shopping experience, saved me money, and provided peace of mind. I wholeheartedly recommend it to every tech enthusiast and savvy shopper out there. Five stars without a doubt!

Love the flexibility it gives you when selecting a protection plan. Simply just know this membership works for you and your best interest.

I recommend the membership because it automatically pays for itself. In addition, it guarantees you technical support if you have any problems with your items, and the customer service is excellent.

Great customer service. Friendly and helpful. Found us the best deal for the money. Was tentative to our needs. Got us exactly what we needed and would use him again. Assist!

I find this a good value for me. Happy to renew.. try it!

Membership was very valuable! It was helpful with product support!