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Customer reviews

Rating 4.2 out of 5 stars with 40613 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 40,615 reviews
  • Rated 5 out of 5 stars

    Assinatura BestBuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    assinatura maravilhosa, proporciona ótimos descontos e um ótimo atendimento em loja física

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does come in handy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the beginning of the year I decided to become a Best Buy member because of possible price matching for cell phones. I have drain my iPhone 11 Pro Max battery twice grinding out COD mobile seasons. Being a member allowed me to price match some phones from Metro by t mobile and that was great. We also waited In line for the Nintendo Switch 2 and not only received nice little gadgets but also they gave us insurance if we weren’t satisfied with the purchase we could return it without losing 10 percent for the restocking fees. An additional 50 bucks for the year upon first purchase feels like an excessive add on especially with all these new Apps we all subscribe too. But so far color me impressed with being a Best Buy member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Elevating the Tech Shopping Experience with Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently subscribed to Best Buy Plus, and it's been a game-changer for my tech-centric lifestyle. This subscription service offers so much more than just your typical shopping experience. Here's why I can't recommend it enough: Exclusive Savings: With Best Buy Plus, you gain access to exclusive deals and discounts. The savings on tech gadgets, appliances, and electronics easily cover the subscription cost. I've already saved a substantial amount on my purchases. Free Shipping: The convenience of free, fast shipping cannot be overstated. As a subscriber, I get my orders delivered promptly without any additional charges. It's a time-saver and cost-saver. Member-Only Events: Best Buy Plus members get invitations to exclusive events and sales. These events are a great way to stay ahead of the curve on new tech releases and score some incredible deals. Extended Return Period: The extended return window is a bonus. It provides peace of mind, knowing that I have ample time to test out my new purchases and decide if they truly meet my needs. Tech Support: The included tech support is incredibly helpful. The experts have assisted me in troubleshooting and setting up devices. It's like having a tech-savvy friend on call. Environmentally Friendly: I appreciate Best Buy's commitment to reducing environmental impact. With Best Buy Plus, I have access to eco-friendly disposal options for my old electronics, promoting sustainability. Convenient Mobile App: The Best Buy app is user-friendly, making it easy to browse and shop, track orders, and access exclusive offers. It's a handy tool for staying connected with the latest tech trends. In summary, Best Buy Plus is a fantastic subscription for tech enthusiasts. The value it offers in terms of savings, convenience, and support is well worth the subscription fee. It has truly enhanced my tech shopping experience and is a must-have for anyone who frequently shops for electronics and appliances at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cash back

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it’s less expensive now and gives 1% back on top of my 5% with my card.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maytag Washer with a locked lid when cycle starts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got the new washer, I didn't know how to use it properly. I almost wanted them to take it back. I called and got Valerie on the phone. Then I went back to the store and we saw Jim, who was really great. He told us how to stop the machine, if we wanted to add another Item in, and how to start it up again. I was just concerned about how much water and If I had enough soap in the machine.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, can help you get better deals both at the time of purchase and in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product Makes viewing sports easy and fun again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL Room Air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble More than expected cooling for TV room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent value but lacking more options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is hot garbage for notifying you of the "exclusive member" deals. Just look at the app store and you'll see the reviews about that. As for value, I got this membership on a deal, so unless you're always spending money at Best Buy, I don't think it's worth it. They should tie this into their credit card to add more value in some way.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Plus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It allowed me to price match within 60 days of receiving the items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I personally loved assistance or helpers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Experience at Best Buy! I had an amazing experience shopping at Best Buy! The staff was super helpful and knowledgeable — they answered all my questions and helped me choose the perfect product. The checkout process was smooth, and the item was well-packaged and ready on time. I really appreciate the quick delivery and great customer service. Everything worked perfectly right out of the box! Definitely a 5-star experience — I’ll be shopping here again soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joining the best buy plus program was great for me. I bought a washer and dryer for 18 months at 0 apr since I was approved. This is a huge help to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales staff was great, and I was able to save money by reactivating it to take advantage of the benefits of the program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Game-Changer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the My Best Buy Plus™ membership last year, and it’s been one of the best decisions I’ve made! The free two-day shipping has been incredibly convenient, allowing me to get my items quickly without having to worry about shipping costs. Whether I’m buying tech, home appliances, or accessories, it’s always a pleasant surprise to have my order arrive so fast. The extended return window gives me extra peace of mind, especially for larger purchases, knowing that I have more time to decide if it's the right fit. On top of that, the exclusive member discounts and early access to sales have helped me save a lot on things I need or want, and I’ve discovered some great deals along the way. With the member-only offers and all the other perks, the membership has definitely paid for itself. If you shop at Best Buy frequently, I highly recommend signing up for My Best Buy Plus™—it’s definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the My Best Buy Plus™ membership last year, and it’s been one of the best decisions I’ve made! The free two-day shipping has been incredibly convenient, allowing me to get my items quickly without having to worry about shipping costs. Whether I’m buying tech, home appliances, or accessories, it’s always a pleasant surprise to have my order arrive so fast. The extended return window gives me extra peace of mind, especially for larger purchases, knowing that I have more time to decide if it's the right fit. On top of that, the exclusive member discounts and early access to sales have helped me save a lot on things I need or want, and I’ve discovered some great deals along the way. With the member-only offers and all the other perks, the membership has definitely paid for itself. If you shop at Best Buy frequently, I highly recommend signing up for My Best Buy Plus™—it’s definitely worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Timely Updates.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The timely updates and recommendations on promotional/sale items are very much appreciated. You are kept informed on the best deals on a variety of items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership deals

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They give amazing deals! You bc an subscribe to upcoming deals and join the waiting list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stall was more than informative and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff member that dealt with was very thorough to make sure that I understood my options with my home computer. He gave me several options and I was satisfied with the outcome. Earlier I purchased a new desk computer and recently I purchased a new computer. Best Buy is going to transfer my memory to my new computer. Thank goodness that Best Buy is near my home. You guys are gresat. I am turning 83 next week and I could have not figured out the system if it were not for you!! Thank you again. Linda B.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it! You get 60 days to return sonething instead of 25 days! Plus, i was getting some pretty sweet deals the more i purchased, the more points i accumulated which quickly turned into a $50 off deal for anything equal value or more. When i saw that, i looked into my plys account some more and found a bunch more dwals even better than the 50 off gift certificate. I buy items frequently from Best Buy, but not many of the items are worth getting best buy prorection (i.e. cables, adapters, etc), which is why i felt the plus membership best suited me. Dont get me wrong, after i earn my BA in college, ill be able to adford buying things as frequently as i do with trivial items, enough to justify the cost benefit analysis to get the better membership than the plus (blanking on the name) which gives you automatic best buy protection on the items you purchase thereafter. That ones a little pricey, but I recommend the plus membership for those who frequently buy from best buy, but occasionally make investments in otems that would typically need protection. Anyway, thanks forreading. Sorry my typing was sloppy. I highly recommend getting the plus membership!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Luvin' my new Samsung OLED S90D TV. Other than having to do 2 factory resets (which restored performance perfectly) this is by far the best I've ever had. The color, contrast and resolution are everything the other reviewers (and manufacturer) reported. I can't speak to the sound quality as I purchased a lower level Samsung sound bar to go with it. I did have an auxiliary amp setup with my previous TV but this is the first I've had the benefit of a subwoofer which provides a theater-like experience. So glad I got this package!

    I would recommend this to a friend