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Customer reviews

Rating 4.2 out of 5 stars with 40944 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

80%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 700 Showing 13,981-14,000 of 40,944 reviews
  • Rated 3 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any experience with it yet so I can’t say weather it’s good or not

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Membership Pays For Itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a no brainer. Save money on purchases, great warranty insurance, and unlimited geek squad help! Just another reason to shop at Best Buy for all your electronics and appliances!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds to the value of my purchase and frequently a pleasant surprise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good that offers 3 months of return policy of a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plus Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus option completes the valued added service you always expect from Beat Buy totally worth it and thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great deal. Appreciate the benefits of the membership helps you earn towards purchases .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel Best Buy Membership has great value & added to my purchase of large screen TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has done what I need it to do and more. Very pleased with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is so real and unlimited geek squad warranty on all my products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership Feedback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is worth the price... especially if problems with computer. Problems corrected in only two days!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was great and got me the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value so far, but time will tell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems to be a good value. Hopefully it keeps up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the perks and benefits and expertise of the sales representative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This membership actually pays for itself and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $49 for the year….in return I have 3 months to test/return my purchase…if my purchases drop in price within 3 months , they’ll refund the difference! Personalized shopping and protections…if you shop here , why haven’t you gotten the Plus Membership?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I absolutely love my BestBuy membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a laptop for $1000 at BestBuy and the Sales Agent encouraged me to get membership. In a couple of weeks, Black Friday came and the price of the laptop reduced. I went back and I was given a difference of $300 which was awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Waiting to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a chance to use any benefits at this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great membership saves you money. Lots of money. Grt it now.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Glorified Return Policy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent over an hour on a Samsung soundbar certificate and support is the worst version of 3rd party 3rd world country support that I have experienced in 15 years. Only get this product for extended returns on expensive items.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, VeganGuy. Thanks for taking the time to review your My Best Buy Plus™ membership. We can understand not being able to get the support that you needed for your Samsung soundbar under your membership, isn't ideal. We'd be happy to look into this further with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). Please also mention it's in response to a "My Best Buy Review" when you reach out. BBY-ExBrand_Totaltech

  • Rated 1 out of 5 stars

    I was sold this membership under false pretenses.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the sales person at best buy that this membership was required in order to participate in online pokemon tcg preorders. I have since been told by other best buy staff that is not a thing.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello,

      Thank you for the review. We understand your concern with receiving misinformation. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the price match feature. I’ve gotten to use it several times to save a lot of extra money well worth the program. Gives you a lot of confidence to buy.

    I would recommend this to a friend