Customer Ratings & Reviews

Good plan to have just in case! I would definitely recommend it!

TV mount and installation with the Geek install crew.

This Mac neo is awesome I would recommend this product to my friends and family

Love, love ❤️ my new computer. I was really wanting the 17" but it was not on sale.

Good value if you buy a lot of electronics. Also love the extended return options and price matching abilities when you have rewards.

I’m very happy with my Best Buy membership. The benefits are excellent, the customer service is always helpful, and the exclusive deals really make a difference. It has definitely been worth the investment, and I highly recommend it to anyone who shops at Best Buy regularly.

Choosing to get them, my Best Buy membership was a great decision because I had to return a computer after the 30 days in order to get a different computer that ended up being half the price! Only because I had them my Best Buy was I able to do this! Definitely worth it I give it more than five stars if I could!

Great & affordable coverage for all electronics especially that they have great techs that know what they’re talking about & doing

The membership is a real value. It gives me peace of mind knowing that my purchases are covered and having the support of Geek Squad. Highly recommend.

Services were very responsive and timely as a part of all interactions

Second service rep that waited on me was very knowledgeable and professional and explained the items and details and was patient and assisting knowing me different products that best suited my needs, on what I was looking for. However the membership didn't offer computer setup okay

The extended return period and member pricing are very helpful, especially for expensive electronics purchases. Easy to use and worth it.

Best Buy’s Totaltech program is a game-changer for tech enthusiasts and everyday users alike. For just $199.99 a year, members gain access to an impressive array of benefits, including 24/7 Geek Squad support, free delivery and standard installation, and exclusive member pricing on select items. The program also includes up to two years of product protection with Best Buy Protection or AppleCare+ on eligible purchases, offering unparalleled peace of mind. What sets Totaltech apart is its focus on convenience and value. Members enjoy extended return windows and personalized tech support for devices purchased anywhere, making it a one-stop solution for all their technology needs. Whether you’re setting up a smart home, troubleshooting a laptop, or simply seeking expert advice, Totaltech delivers. The program shines for anyone who frequently purchases electronics or requires ongoing tech support, transforming potential headaches into seamless experiences. Totaltech isn’t just a membership—it’s a smarter way to manage your tech life.

Saved me money.......................... . ..mmmm

Membership has its benefits with questions and answers and then thoughtful input and results to help present and into future with all products

Such a great investment! Especially if you’re not tech-savvy! Having a peace of mind when using your devices and it malfunctions, you’ll have 24 hr tech support to help! And we can’t forget about the GeekSquad! They’re awesome and always willing to help!!

The My Best Buy Plus membership has been completely worth it. The member pricing alone has already saved me money, and having access to fast shipping and exclusive deals is a huge bonus. The added protection and support from Geek Squad gives me peace of mind whenever I’m buying electronics for my home and family. Overall, it’s a solid value that makes shopping at Best Buy easier and more convenient. Would definitely recommend!

Clerk showed me exactly what I needed. Works great!

It is easy to use, has great value and good quality.

great delivery , fast install, great crew, worked on start uo and still going strong