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Customer reviews

Rating 4.2 out of 5 stars with 40613 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 40,615 reviews
  • Rated 4 out of 5 stars

    Oven / Microwave in wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales man was excellent, he helped us with the purchase, getting the best value for the product, new credit card, interest free for 24 month, and delivery date.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perks are nice and value you het from it it's worth it if ur into techs

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Pays for itself

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] 2 month price guarantee is the best thing about this. Buy what you want, come back in for a refund later cause things go on sale at least once a month. Don't gotta wait for things to sell out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally signed up to save over $100 on a new refrigerator. Since then, I have earned certificates on numerous purchases and it seems like a good and worthwhile program. I am currently in the process of buying a new OLED TV and I have to say, the process is very frustrating. It turns out that prices on many items, especially TV's often change almost daily. Sometimes there is a straight discount, sometimes there is a member discount and sometimes both, but they literally change overnight and sometimes even within the same day. If there are member specific discounts for items, it would help immensely if the duration of the offer was specified. There is also a 60 day price guarantee, so if the price drops you can be reimbursed, but it would be much simpler if duration was consistent and identified up front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I became a member because I am buying 2 TVs, 2 sound systems, 1 DVD player, & accessories, & I will have the Geek Squad deliver & set it all up for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economical

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It saved me a lot of money on upgrading the memory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because I can get an access to discounts.. thank you for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My membership is so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy they are so helpful. Purchasing products and getting information about them is super easy with them and I always go here for my electronics. My membership helps me get great discounts on products as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I writing to express my sincere gratitude for the excellent service I have received. Your team has been incredibly supportive and helpful. Thank you for your dedication to great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #bestpurchaseofmylife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership allowed me to get a protection plan on my oculus 3s purchase while having a good price. The fact I know what I can get with my purchases makes it so much better shopping at BestBuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dissatisfied customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy in Waco did a good job. I hate the tv I bought. The color is terrible. I have tried to adjust it every way possible but it still looks bad. The picture in the store was beautiful but not at my house. Very dissatisfied with my choice.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Having concerns with not viewing the right color on your television can be difficult. We do offer professional color correction to get your television looking it's best. Reach out for support on any of our social media profiles Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), Instagram (instagram.com/BestBuy) BBY-ExBrand_Totaltech

  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the warranties and perks of this membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful for home appliance purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it to help do some home appliances replacement for items that were over two decades old and broken. I have piece of mind on the return policy which is 60 days instead of 15. At least that was what l was told when purchasing my appliances. Also gave me extra discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Samssung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv Samsung I like very much I recommended to by this brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Usefulness of the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the membership can be a really great product for those who shop consistently at best buy, for me i’m a once in a blue moon shopper so it’s not worth it but still has its perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for bucks and deals.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this last time dealing with Geek Squad. So helpful with every event, like having my own IT team.The savings along on special deals far exceeds the little cost. Highly recommend this to everyone who shops at Best Buty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming accessories

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality fast delivery an good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for Frequent Shoppers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the My Best Buy Plus™ membership for a few months now, and it's definitely been worth it. The biggest benefit for me is the free 2-day shipping, which has saved me a lot of time and money on electronics and accessories. I also like the exclusive member deals — I’ve already scored a few great discounts that more than paid for the membership itself. Another plus is the extended return window, which gives me peace of mind when making larger purchases. It’s a nice perk that sets it apart from standard retail memberships. If you shop at Best Buy regularly or like to stay on top of tech deals, this membership makes a lot of sense. It’s not overloaded with fluff — just solid benefits that actually add value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this laptop, one of the best laptops I ever used would recommend this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase more than 4x items yearly from bestbuy I’d strongly recommend opening an account. It provides access to personal deals, extended return windows and fast shipping.

    I would recommend this to a friend