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Customer reviews

Rating 4.2 out of 5 stars with 35934 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 35,934 reviews
  • Rated 5 out of 5 stars

    "Elevating the Tech Shopping Experience with Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently subscribed to Best Buy Plus, and it's been a game-changer for my tech-centric lifestyle. This subscription service offers so much more than just your typical shopping experience. Here's why I can't recommend it enough: Exclusive Savings: With Best Buy Plus, you gain access to exclusive deals and discounts. The savings on tech gadgets, appliances, and electronics easily cover the subscription cost. I've already saved a substantial amount on my purchases. Free Shipping: The convenience of free, fast shipping cannot be overstated. As a subscriber, I get my orders delivered promptly without any additional charges. It's a time-saver and cost-saver. Member-Only Events: Best Buy Plus members get invitations to exclusive events and sales. These events are a great way to stay ahead of the curve on new tech releases and score some incredible deals. Extended Return Period: The extended return window is a bonus. It provides peace of mind, knowing that I have ample time to test out my new purchases and decide if they truly meet my needs. Tech Support: The included tech support is incredibly helpful. The experts have assisted me in troubleshooting and setting up devices. It's like having a tech-savvy friend on call. Environmentally Friendly: I appreciate Best Buy's commitment to reducing environmental impact. With Best Buy Plus, I have access to eco-friendly disposal options for my old electronics, promoting sustainability. Convenient Mobile App: The Best Buy app is user-friendly, making it easy to browse and shop, track orders, and access exclusive offers. It's a handy tool for staying connected with the latest tech trends. In summary, Best Buy Plus is a fantastic subscription for tech enthusiasts. The value it offers in terms of savings, convenience, and support is well worth the subscription fee. It has truly enhanced my tech shopping experience and is a must-have for anyone who frequently shops for electronics and appliances at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the staff was very good. The sales person took time to inform me about my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have loved having this membership for the added deals & the free shipping is great!! We were able to get the products we need quick & at great prices. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical about a membership, but after hearing all the perks, it was a no brainer. The price matching alone is reason enough to become a member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can only assume it's a good deal. No need to call and use it so hoping when I need it it will be available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you shop at bestbuy this is probably worth every dollar it cost, so much opportunity for saving money, longer return times compared to the 14 day period so if an item goes on sale in a 60 day period you can go back and price match your item which i’ve gotten extreme use out of i’ve saved around 900+ usd

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roped to it by a rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I was roped into it by a store representative and I am unsure if I can get a pro-rated cancellation since my purchase w/ price match depended on this membership remaining active, I think they do offer good perks as members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Shopping Experience at Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an outstanding experience shopping at Best Buy! The store was clean, well-organized, and easy to navigate. The staff was incredibly helpful and knowledgeable, going above and beyond to answer my questions and ensure I found the right products for my needs. I was particularly impressed with their expertise in [insert product category, e.g., laptops or home appliances], which made me feel confident in my purchase. The checkout process was smooth and quick, and I appreciated the variety of payment options available. Additionally, the prices were competitive, and I even found some great deals during my visit. Overall, Best Buy provided a seamless and enjoyable shopping experience, and I’ll definitely be returning for my future tech needs. Highly recommended!”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my opinion being honest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying for over 3 years and I've never had a problem with the devices or with customer service, either online or in-store. I've always been well-treated and even with information, they've always helped me a lot, thank you very much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great rewards program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how was able to get member price with this reward and go there is 60 days to do price match after purchase. The rewards purchase was very economical just didn’t like that I had to link a card where it auto renews.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not clear on the benefits

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing a $300 WiFi system, I was sold on the program because they told me that the protection plan would be cheaper. So far, the only benefit I’ve been able to access is a longer return window. I can’t find any other discounts or special purchases for items. Would I recommend the My Best Buy Plus program? I’m not sure. I chose “yes” only because of the return policy. However, I would advise improving the program with clear discounts for Plus members. Please make sure that the longer return window is available and clearly state why I will be saving money now rather than in the future.

    I would recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Hello, JoeG! Thank you for taking the time to leave a review for us regarding your My Best Buy Plus™ membership. There are some wonderful benefits to the membership, including free standard shipping, free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and an extended 60-day return window on most products. Here is a link with more details on our My Best Buy membership tiers: https://www.bestbuy.com/memberships. If you require support, or have any questions for us, please reach out to us via social media. We would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention that this is in response to your My Best Buy review. Thanks! BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Good for those who frequent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little expensive, the discounts aren’t fantastic. Honestly though, for being able to return products nearly 60 days later. It’s worth it. I buy a bunch of stuff, might as well make sure I don’t get a bad product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership, Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the membership is a great value, especially if you are going to purchase multiple large dollar items. The support is great as I had a few questions and they answered them with great knowledge. I have recommended the membership to my friends…….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth Every Penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently signed up for Best Buy Plus Membership, and I couldn’t be happier with the perks it offers! First off, the free shipping on almost everything has been a game-changer. I do a lot of my shopping online, and knowing I can skip those extra shipping costs really adds up over time. Another huge benefit is the extended return period, which gives me peace of mind. With more time to test out my purchases, I feel more confident when buying new gadgets or electronics. The exclusive member discounts have also saved me quite a bit on big purchases, like a new laptop and a sound system. The dedicated support line is also a nice touch – whenever I’ve had questions or needed assistance, the reps were super helpful and knowledgeable. Overall, the Best Buy Plus Membership has really enhanced my shopping experience, and I’d definitely recommend it to anyone who frequently buys electronics. Totally worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. John Brazier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought an older computer in that had Hard Drive issues. The Tech (Nerd) there was extremely helpful in reminding me that the unit was old and would not be able to update to Windows 11 which prevented me from spending money just get this one fixed. I decided to go ahead and buy a new Desk Top. The sales [personnel were totally helpful in selecting a new one that met what I needed and not trying to sell me an expensive model that would be beyond my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the membership and used all the time

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the benefits of my membership. Is it value and worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my Best Buy plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this membership because it was cheaper than paying to have to pay for the transfer from my old phone to my new phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Membership pays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this membership is it always keeps me informed of the latest deals. Even better, it allows for price matching and that is so easy to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked with a wonderful sales person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot speak to the advantage of my membership, but I would like to tell you that there is a female with long brown hair whose name I don’t recall working in the department with major appliances, who was just excellent in helping us with our large appliance purchase of a refrigerator. I went back to look for a second refrigerator and she was equally helpful. I wish I could recall her name, I think it was something like Christine. Very knowledgeable, lovely smile, and a pleasure to work with.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefits!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a valuable membership with many great benefits! Free shipping and member only deals top the list for me!

    I would recommend this to a friend