Customer Ratings & Reviews

This plan really came in handy. I purchased something for my husband, he was able to take it back and exchange it for a better price and upgrade what he had with out a problem. The extended return time is awesome

I’ve had a great experience with My Best Buy Plus. The membership offers valuable benefits like exclusive member pricing, fast shipping, extended return periods, and special discounts throughout the year. The savings have already paid for the membership, and the shopping experience has been smooth and convenient. I highly recommend it to anyone who shops at Best Buy more than a few times a year.

Returned a television within the 60 day time frame because of a little glitch in the sound. Had no problems with the exchange. Mounted the new tv on the wall in the living room and have been enjoying it along with the sound bar I purchased with it. Great picture and I enjoy the fact that I can turn the sound bar and sub woofer off when I don't want it with whatever program I am watching.

It is an exceptionsl value and pays for itself with a couple of major purchases. It's 60 day return window gives you two full months to test expensive electronics or wait for an even better sale to price match. The Exclusive Membership Pricing gives members access to deep, year-round discounts on thousands of items, including laptops, TVs, and gaming gear with savings up to $400 on a single transaction, instantly offsetting the membership fee. You receive free 2-day shipping with no minimum purchase requirement. Another perk for members is VIP Access that gives members early access to major holiday events and high-demand product launches, such as hard-to-find gaming consoles or graphics cards. Best of all it gives you a 60 day Price Match Guarantee and because your return window is extended, your ability to request a refund for a price drop is also extended to 60 days, ensuring you always get the lowest price.

I had purchase previously a laptop Acer - Swift X 14.5" WQXGA+ OLED unfortunately it had like a fabrik issue because it was to slow but the customer service of best buy they just help me all the way ! i return this laptop and purchase another one instead the Asus ' zenbook A14 14 2k Oled laptop when i am telling you this is the best believe me the customer service was the best the process was smooth they help me i just regret that i dont remmeber the name of the guy who help me he knew everything any question i ask him he was ready for it ! so yes i would 100% recommend to shop at best buy !

I preferred the size of my 12 mini, but this one isn’t too big in comparison. I do have more issues similar to my iPad in switching from screen to screen. It doesn’t respond to touch as well. Also, the camera isn’t any better.

IF YOU LIKE TO SHOP FREQUENTLY FOR TECH ITEMS FOR YOURSELF, FAMILY AND FRIENDS, THIS BEST BUY PLUS MEMBERSHIP IS GREAT. YOU ARE ABLE TO GET DISCOUNTS ON TOP OF DISCOUNTS. CAN NOT GO WRONG WITH THAT.

My Best Buy Plus™ membership has been a really good experience so far. The membership offers useful benefits like exclusive discounts, member-only deals, and fast free shipping, which makes shopping much more convenient. I’ve saved money on electronics and accessories that I was already planning to buy. One of the best parts is the extended return window, which gives extra peace of mind when purchasing expensive items. Customer service has also been helpful and the rewards and special offers make the membership feel worth the price. Overall, My Best Buy Plus™ is a great option for people who shop at Best Buy often and want extra savings and perks throughout the year.

My Best Buy Plus is useful if you buy from Best Buy more than once in a while. I like that it includes exclusive member prices, free 2-day shipping with no minimum purchase, and a longer return window on most products. The extra time for returns is especially helpful when buying electronics, because sometimes you need a few days to really test a product. Overall, it is a practical membership if you plan to shop regularly.

The employee at the store talked me into this purchase. I never knew it existed. I have not had to use it yet, however I like the fact that it gives extended return windows. Better safe than sorry when you are buying high priced electronics.

I joined because this replaced the old Best Buy Rewards program, which I had been a member of since its beginning. Unfortunately some marketing "genius" up the corporate ladder decided to discontinue the primary merchandise I had been purchasing from Best Buy for decades. I have been an avid collector of physical media (CD, DVD, BD, 4K, etc) since the formats first launched and Best Buy has always been my dependable primary source. But now they have short-dightedly chosen to discontinue selling physical media. Recent trends are showing a rising backlash by audiophile and videophile against digital downloads and streaming services upon discovering that providers are arbitrarily deleting content due to data storage limitations. Even deleting legitimately licensed and purchased downloads without compensation or recourse to the buyer. This is accompanied by rising embrace of physical formats which can't be deleted by faceless 3rd parties. Now is the time for retailers to get ahead of the curve and start aggressively promoting the advantages and availability of physical media over streaming and downloading. Pending a change in Best Buy's new policy on physical media, I have no further use for My Best Buy and will likely not renew my membership.

I signed up for the My Best Buy Plus membership because I shop here quite often. The member-only pricing and extended return window have already saved me a significant amount of money. If you regularly buy electronics or home appliances, this membership pays for itself very quickly. Highly recommend it for anyone looking to maximize their savings at Best Buy.

Peace of mind on protecting your purchase. Amazing benefits. Great sales for members only extended returns. I’m going to upgrade from the plus, to the total. Coast is much higher per year. But the benefits will be the best to go. Added apple care in the package included. All the peerages you get more points in the total plan over the plus. A most have if you are on a budget, the plus is amazing.

I was in need for a new laptop and didn't have time to wait for a sale. The sales person (who was very helpful), suggested I get the Plus membership as the laptop was likely to go on sale for back to school. He stated I would get a notification in the app, and would get a link or process to get the price difference refunded. A week or so later I happen to be in my local best buy, and talking to a different clerk, who mentioned to make sure notifications was turned on. I turned it on, and the daily notices for stuff I don't care about is an annoyance.... Then over Memorial day weekend, I happened to be looking at sales in the app, and say the laptop I had purchased on sale. I had received no notice and could not find a way to get my price difference refunded in the App. Checked the website, again couldn't find a way. I went into the store, and the cashier confirmed I should be getting a price difference refund, but she couldn't get the system to process it. After she spoke to a manager she had to process a return of the original and then sell it to me at the lower price. I am happy I had the account, but the Best Buy app is annoying and junk. I am happy to have gotten around $400 back, and having the Plus membership did extend the return window long enough to get the price match.

As someone who buys a lot of tech—MacBooks, iPads, accessories, and even refurbished gear—My Best Buy Plus™ has quietly become one of the easiest memberships to justify. The free 2‑day shipping with no minimum and member‑only prices on a huge range of items meant that even just my MacBook Pro and iPad Air purchases already recouped most of the annual $49.99 fee through discounts and saved shipping costs. What really makes it feel premium is the extended 60‑day return and exchange window on most products, which gave me time to actually use my new devices—test local LLM tools on the MacBook, set up the iPad for note‑taking and student work, and live with my AirPods Pro—before committing. Pair that with access to special member deals and limited‑time promos, and My Best Buy Plus™ ends up feeling less like a subscription and more like a smart tool for managing big tech upgrades throughout the year

This lens is fantastic for portrait-style or close up photography. We recently took it on a trip and the shots were fantastic, especially for museum-style or more focused shots. It does take phenomenal landscape views though. The way this lens captures the light and provides such depth, at this price point, is a main reason I recommend this lens.

The installation was not the easiest due to the location of my laundry room and its small and cramped size of my laundry room. However the delivery men handled the difficulties with patience and professionalism. I have nothing but positive reviews for them. The machine is quiet and the controls are straightforward and easy to understand and operate. I'm getting good service from this machine so far.

I really like the program and the benefits. But I am at a stage in life as a senior. I just do not use it enough to justify the cost. Also, Best Buy is the only game in town, and its service just isn't what it used to be.

Best Buy consistently delivers one of the best retail experiences in electronics. From the moment I walked in, the store was organized, well stocked, and easy to navigate. What really stood out was the staff—knowledgeable, friendly, and genuinely interested in helping me find exactly what I needed rather than just pushing a sale. The associate who helped me took the time to explain the differences between several options, answered all my questions clearly, and made sure I felt confident about my purchase. That level of customer service is rare these days and made a huge difference in my experience. Checkout was quick, pricing was competitive, and the overall process was smooth from start to finish. Whether you’re tech-savvy or just trying to find the right product, Best Buy does a great job making electronics shopping simple and stress-free. I’ll definitely be coming back for future purchases and would recommend Best Buy to anyone looking for quality products backed by excellent customer service.

We purchased the Best Buy membership plus. Although I have always been pleased with Best Buy membership allowed us to purchase the washer we were looking at and have it delivered for free as well as installed and the old washer carried away for minimum cost while we were out of town. The membership has already saved us more than it has cost. I would definitely recommend.