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Customer reviews

Rating 4.2 out of 5 stars with 38834 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 38,834 reviews
  • Rated 5 out of 5 stars

    BestBuy membership is an added value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has real value because when I purchase items too large for my care, I take advantage of the Free 2-day shipping. I addition the 60-day return window makes shopping convenient and gives a peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still evaluating a free trial of MBB+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been a My Best Buy member at the free level of service for years. When we bought a device, they offered us a "free" year of MBB+. I like the 60-day return window idea, though I hope not to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Customer Service and Product Selection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently visited Best Buy and had an amazing experience. The staff was friendly, knowledgeable, and went out of their way to help me find exactly what I needed. I was shopping for a new laptop, and the associate not only answered all my questions but also made great recommendations based on my needs and budget. The store was clean, well-organized, and had a wide selection of electronics, appliances, and accessories. I also appreciate how quick and easy the checkout process was. I’ll definitely be coming back for future tech purchases — highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you very much for your good products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having joined this Best Buy family has been the best thing I've done, they offer me the best items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership gave me some extra return time on an expensive item. I really appreciated the extended service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality Sony Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera! The image quality is sharp and clear, and the autofocus is super fast and accurate. It’s lightweight, easy to use, and perfect for everyday photos and videos. Great performance for the price — highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why membership?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this membership since January 6, 2026. Yes, there are discounts when making purchases. But I do not need to make purchases. The membership covers services and merchandise and extras that I am not interested in.

    No, I would not recommend this to a friend
    • Brand response from Memberships Expert Team
      Posted .

      Many deals will change over time and some may be a great fit and others may not. You can surely let us know if you have any concerns with your benefits or check out the benefits online at https://www.bestbuy.com/site/electronics/best-buy-membership/pcmcat1679668833285.c?id=pcmcat1679668833285 . Please reach out to us on any of our social media profiles if you need support Facebook (facebook.com/BestBuy), Instagram (instagram.com/BestBuy), Twitter/X (twitter.com/BestBuySupport) BBY-ExBrand_Totaltech

  • Rated 4 out of 5 stars

    Membership is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is great good prices and values good customer service and the manager at the store named Maria is the best you have she helped with a major problem and got it taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy store.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had good luck with everything. I've bought at that store and will continue shopping there when I need appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it even if your not here all the time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It actually has came in handy so many times while shopping here and I am an 5-10 times a year customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the excellent service; I am very satisfied service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Being able to have a longer return

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that, you can use it anytime at any store and that it lasts a full year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had such a pleasant experience while purchasing my husbands birthday gift.. Max new exactly what he was talking about.. he was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review – My Best Buy Plus™ Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very happy with my My Best Buy Plus™ membership. The free shipping, exclusive discounts, and special member pricing make it incredibly easy to save money on the latest tech. I especially appreciate the faster delivery and access to early deals—perfect for grabbing hot items before they sell out. Overall, it’s a fantastic value and has quickly become one of my favorite store memberships.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best place for you get deals everydays and the attention in every corner of the store is ready for you dont hesitate to come and shop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unknown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure I have not had the opportunity to use this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal, that unlocks other deals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Plus has been a game changer for me! The membership gives you access to exclusive member-only deals, which means I can grab some great discounts that aren't available to regular shoppers. The real highlight for me, though, is the extended return window. It gives me extra time to decide if a product is right for me, which is a huge bonus, especially for bigger purchases. Plus, with free 2-day shipping on tons of items, I save time and get what I need quickly. If you shop at Best Buy often, this membership is definitely worth it for the added savings, convenience, and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool membership with decent perks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one percent rewards back to use on through your perfect purchases is pretty cool if you spend a lot of money at Best Buy. I’ve only spent about five grand in the last five years and didn’t have the membership until I just recently bought a laptop so I got $90 in Best Buy cash to use towards the purchase of refrigerator that I had bought and delivered And I think I’ll get some more cash back from the refrigerator that maybe I can use to buy a new brain cause I’m as dumb as they come !!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Member Perks Pays for Itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership perks you receive pays for itself. Product support, access to new products, and longer warranty then just the manufacture are the key elements. We have ALL experienced a situation that the manufacture warrenty limited a return/ replace. Bestbuy recognized this issue and created the membership option to protect its customers and the products they sell. Thank You Bestbuy for this option!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one of the best credit cards you could invest in so many different things you could use his card for; laptops, televisions, headphones, gaming, consoles speakers stereo systems. The possibilities are in this. I really appreciate the employees for getting me right and helping me find what I’m missing. You will not regret opening an account with Best Buy.!

    I would recommend this to a friend