Customer Ratings & Reviews

I bought an Acer Predator in January with Russell who was amazing all around, super helpful when it came to answering all my questions ( i've never had a PC and am now using it very consistently to stream ).. And he convinced us to get the Best Buy Plus and thank god I did because my computer ended up being a lemon! The 60 day flexibility is insanely worht it, especially considering you can't always find out everything you need to in just a couple weeks. I really found out really close to the end of my 60 day cycle, but I'm super grateful. I was able to come back and get it replaced on the spot with Russell again, who looked at everything beforehand and confirmed it shouldn't be acting that way.) I didn't expect the exchange to be so quick and easy! Anyways, using it now, it feels much better and worth the money I paid for it and super grateful and happy!

I enjoy having this membership. I think it is worth while to get if you do any shopping at Best Buy. I do wish the associate would have spent more time telling me the pros of having it though.

When I first started they had lots of offers. They had something going on all the time. It felt like I was winning! Then it all just stopped. Every now and then there’s something. Best part is extended return policy

After having a HP unit for the past few years, I was bound and determined to get a Dell. The PC Tower was everything I expected however I needed Windows 11 Pro but that wasn't installed as shown both on the website and instore, the sales assistant said it was, the sku said it was, as I operate my freelance agency remotely, so naturally this would be the best option. Got home found it didn't have Win Pro 11 (business) so I had to buy it (an added expense I didn't want to have).. overall the PC was a good buy and l'm liking it thus far.

I must say we went in to buy a phone for my grandma and we came out with a great membership that could help us get the refrigerator and oven that we needed with price comparison what's better than that! The wonderful men that helped us in the phone department were amazing and answered all our questions! It's great to find people that can help and answer what your asking and then some!! I only hope they get the true appreciation they deserve!

This membership quickly paid for itself. It was recommended by the person checking me out because the iPad I was purchasing had been priced $50 less only a week earlier. He explained that it would likely be back on sale within the next couple of months, and that with this membership, I would be notified by email when that happens. When that happened I was notified and received the $50 price adjustment credited back onto my card!!

This LG electric dryer has a lot of versatility, allowing you to dry clothes using differnt settings such as More and Less Dry. In addition, the black matte display made it easier for me to see the different settings. It is also a plus to have the ability to use my smart phone to run different dryer settings. I also liked the ability to open the door from a sideways position as well as using the EasyLoad lever to open and close it. The lint trap was slightly hard to clean, however. Yjou have to open the lint trap and clean each part of the trap. But this was a small inconvenience.

Honestly, I’ve really enjoyed the Best Buy Plus membership so far. At first I wasn’t sure how much I would actually use the benefits, but the more I shop there, the more value I’m starting to see. The member pricing, extended return window, and exclusive deals have already come in handy. It also gives a little peace of mind when making larger purchases like computers and electronics. If you shop at Best Buy more than a couple times a year, I can definitely see the membership paying for itself pretty quickly. Overall, I’ve had a great experience with it so far and would recommend it to others who buy tech regularly.

I save so much money with this membership its 100 percent worth having especially when you consider the longer return window and best buys policy to always have the best buy not only can you make sure you are able to return something if something happens, but you can also price match within that return window making this one of the best buys Ive made.

So far this has been a great choice for my college student who also wants to flip the screen and draw. It has the specs she needs to support her degree work and also be the break she needs to get creative. So far so good!

Easy to use. Good quality. Good for sale value. My complaint is the downloads it automatically started when doing start up. It tried to do 15 or more at 1 time. Clogged up the process and i have slow wifi. I didnt even know it was going on. When i took it to somewhere that has better wifi it took a while for it to figure out what to do. I tried pausing and canceling downloads to do one at s time and no action was computing because too much was going on at one time.

Signing up for Best Buy’s yearly membership was one of the best decisions I’ve made when it comes to shopping for electronics, appliances, and pretty much everything tech-related. At first, I wasn’t sure if it would be worth the cost, but after a few months of using it, I can honestly say it’s already paid for itself several times over. The biggest perk for me has been the free shipping and faster delivery. I order a lot online—whether it’s new gadgets, accessories, or even just essentials like chargers—and not having to worry about shipping fees adds up quickly. On top of that, orders often arrive way faster than I expect, which makes it incredibly convenient when I need something in a pinch. Another huge benefit is the exclusive member pricing. There have been countless times where I’ve seen a product I wanted—like a pair of headphones or a video game—and noticed that the membership discount knocked off more than I even paid for the membership itself. Between those savings and special deals only members get access to, it really feels like I have a VIP pass to the store. Then there’s the extended return window. I can’t stress enough how nice it is to have extra time to try out a product before committing. With tech purchases, sometimes you need a little longer to see if it fits your lifestyle, and this membership gives you that breathing room without stress. It’s peace of mind that’s worth its weight in gold. What I also love is the free Geek Squad support. Anytime I’ve had a question—whether it was setting up a new smart home device or troubleshooting my laptop—the support was just a call or chat away. They’re knowledgeable, patient, and it feels like having a personal tech team on standby whenever you need help. Finally, the membership makes shopping at Best Buy feel rewarding. Between the bonus points on purchases, early access to hot sales, and the fact that I don’t have to think twice about shipping or returns, it’s completely transformed the way I shop. It’s convenient, stress-free, and surprisingly fun knowing I’m always getting the best deal possible. All in all, Best Buy’s yearly membership is a no-brainer for anyone who shops for electronics even a few times a year. It saves money, time, and stress, and it adds an extra layer of confidence to every purchase. For me, it’s been worth every penny—and then some.

I was excited to join for the benefits my salesperson described. I was especially excited to see if my full price purchase was listed for a reduced price after I bought it so I downloaded the app. Now I but get way too many texts/emails/alerts advertising products I did not buy nor have interest in purchasing. I suggest an option for filtering alerts.

We love this refrigerator. It's much bigger and nicer than we expected. We've only had it for a few days but seems like a great appliance. Very happy with this purchase and the installation services provided by Best Buy Contactor Costa Lake Appliance. Sergio and Arturu provided professional and expert service.

The image on the TV is amazing. We don't like the marketing and navigation difficulty on the LG platform. We have resorted back to our ROKU. If you are adept at navigating new technology, this is a great TV. We would probably look at a different brand of OLED.

I’ve had My Best Buy Plus for a while now and it has paid for itself. The extended return window gives me peace of mind when buying electronics, and I’ve saved money through member-exclusive deals and discounts. Customer service has been helpful whenever I’ve needed assistance, and the membership makes shopping at Best Buy more convenient overall. If you buy electronics more than a couple times a year, this membership is definitely worth considering.

13-inch MacBook with Apple’s M3 Pro chip, 8GB RAM, and 256GB SSD is a stylish and powerful laptop for everyday use, office work, students, and light creative tasks. The performance is smooth, battery life is excellent, and Apple’s Retina display gives a premium viewing experience. However, if you do heavy editing, gaming, or multitasking, upgrading to 16GB RAM and higher storage would be a smarter long-term choice. Overall, it is fast, reliable, lightweight, and one of the best premium laptops in its category.

Great deal. Great product for the price. Good quality, easy to use, and exactly as described. I’m very happy with my purchase and would definitely recommend it to others

Love the features on both the washer and dryer. The large capacity is great and love the feature that controls the amount of water used. Ease of dispensing detergent is also a wonderful feature. Steam feature in the dryer is a game changer to remove wrinkles. And both have lights when you open the doors. That was unexpected!

My Best Buy membership has been completely worth it. The free fast shipping, exclusive member pricing, and extended return window make every purchase feel worry‑free. I’ve saved money on several items thanks to member deals, and the convenience alone makes the membership valuable. Customer service has also been great—support is quick, and the in‑store experience feels smoother with the membership perks. If you shop at Best Buy even a few times a year, this membership pays for itself.