Customer Ratings & Reviews

10 hour battery Ease of use Quality of color, the features to choose from

The Serian experience was the best buy. We had a great time.

Not really sure what benefits i get. I wasn't given much of a choice the person just added it to my purchase.

Love the value this brings. Gives peace of mind on the products that I bought plus receive great speedy assistance when checking out. There are lots of perks too as part of being a member.

This membership has been a blessing. There are many perks with this and I take advantage of them. I am normally not one to sign up for things like this but after reviewing the benefits and chatting with one of the employees I decided to try it for at least a year. I like it so much I will keep it renewed. I am very pleased with this BestBuy Plus.

I’ve really enjoyed my Best Buy membership—it gives me peace of mind knowing I’m covered for any unexpected issues. The benefits make me feel secure with my purchases, and the support has been reliable whenever I’ve needed it. Overall, it’s been a great value and I’d definitely recommend it to anyone looking for extra protection and convenience.

Best membership purchase! The extended 60-day return option is great, we had an issue with a product and were able to return it with no problem. The exclusive pricing is a great bonus we’ve used many times. Overall great value!

This membership is great if you buy a lot of tech. The extended return period is a God-send, because you get a little more time to determine if products are right for you or not. You also get free two-day shipping, Plus Member only discounts and access to special member only sales events, and sometimes early access to new products. For $50 a year, it’s definitely worth it if you buy a lot of your products from BestBuy.

My Best Buy Plus has been totally worth it. The free shipping, exclusive deals, and extended return window have already saved me money and made shopping easier. Definitely a solid membership if you buy from Best Buy even a few times a year.

I’m not a big shopper so I really must need something to go looking for the best product at a fair price. My laptop was at the 9 year mark and I needed the upgrade. Didn’t think I’d buy at BestBuy, thought possibly online for the best deal. The help I received along with great information above and beyond the questions I was asking made it an easy decision to spend locally because everything was better than fair. It was stellar. I also may need help going forward and having someplace to actually show up at was another value add. Becoming a member even though I won’t probably buy anything else anytime soon, was worth it because of the add ons I purchased were heavily discounted, so the membership was actually a way to save even more money. Who doesn’t like that?

This membership is a real value. Member prices, plus unlimited.

works great. No issues so far, gets the job down smoothly.

I really like all of the benefits specially the return period extension.

Cool membership! I love Best Buy and buy all my products there!

I had a great experience with everyone involved in my purchase.

When purchasing products it is never a consideration that Geek Squad is included. Most electronic products have worked well with no issues.

Membership is a excellent value and with the Geek Squad Support you get more than you paid for. Compare for yourself and see.

I bought it was good and extended my return period and offered some deals but the customer service of Bestbuy was very incompetent and just wasted my time and efforts and lying and wasted my 2 months to even told me to buy an LG product to gain or win the rewards or to get the $400 rewards because of my loyalty but at end just wasting my time

I have became a member of the Best Buy Plus program and it’s been already a year, and I wanted to share my positive experience with you. From the moment I signed up, I've been thoroughly impressed with the benefits and overall service provided by the membership. Firstly, the free shipping on all orders has been incredibly convenient. It's saved me both time and money, allowing me to shop for electronics and gadgets without worrying about additional shipping costs. Moreover, the exclusive member-only deals and discounts have been a pleasant surprise. I've been able to access special promotions and sales that I wouldn't have otherwise known about, which has helped me save even more on my purchases. Additionally, the extended return window has provided me with peace of mind when making purchases. Knowing that I have extra time to return or exchange items if needed has made me feel more confident about my buying decisions. Overall, I highly recommend the Best Buy Plus membership to anyone who frequently shops for electronics or gadgets. The benefits far outweigh the cost of membership, and the customer service provided has been exceptional. Thank you for offering such a valuable program, and please keep up the excellent work!

Yes, excellent care by all of your sales personnel in the store. I found Brian, Rafell, and Andy of the Geek Squad to be extremely knowledgeable and were able to solve my cell phone issues. Brian was able to transfer my cell phone information to another cell phone that had an internal screen failure. Verizon was unable to perform that service. Very impressed ! Thank you Geek Squad.