Customer Ratings & Reviews

i got this so i can get a refund if the price drops. Let's hope so!

Like fact that If an item I purchased goes on sale at a later date, I will be refunded the difference from what I paid.

Service and new unit setup were excellent,Thankfully, we have had no need of the Geek squad

They allow extended price adjustments and product returns. They send out special deals. There is value in having this because if by chance you have a price adjustment on a big purchase like I did, it pays for itself.

I like the plan, get good benefits and perks! But I really got it for Pokémon card shopping online. Zero luck there! So haven’t really purchased much to really found out the good stuff lol auto checkout bots clear the stuff before you can even view the item.

I like to change the price for after three months, but I wasn’t able to use it on my TV and now the TV I bought is at a lower cost

Best Buy plus gives 60 day returns and free 2 day shipping. Plus price matching

I absolutely love how versatile and compact the new MacBook Neo is. I got the gorgeous indigo color and it’s so pretty!

although am upset I was charged $50 right before they changed the price to $20

Exclusive Member Pricing: Access to special, members-only deals and sales events can provide significant savings, especially on major purchases. Free 2-Day Shipping: For frequent shoppers, the convenience and savings from the free and fast shipping can easily justify the membership cost over the course of a year. Extended 60-Day Return Window: This is a major perk, offering peace of mind and flexibility for trying out new tech. It's double the standard return period, which can be invaluable for ensuring a product is the right fit.

I am extremely satisfied with my membership experience. The services provided are top-notch, and the staff is always friendly, professional, and attentive. I appreciate the value I receive and the sense of community that comes with being a member. The facilities/resources are well-maintained and accessible, making it easy and enjoyable to participate. Overall, I highly recommend this membership to anyone looking for quality, convenience, and a supportive environment.

I’ve had nothing but great experiences at Best Buy. The staff is always friendly, knowledgeable, and willing to help without being pushy. Whether I’m shopping for a new laptop, headphones, or home appliances, they’ve consistently had a solid selection and competitive prices. I recently picked up a smart TV, and the associate walked me through all the features, helped me compare models, and made sure I got the best deal. Checkout was smooth, and I appreciated how clean and organized the store was. Their price match policy is also a big plus. I’ll definitely keep coming back for electronics and tech gear. Highly recommend!

Get longer return policy which is a huge help when you are trying to decide.

Worth it if you shop often. It offers great benefits, fast shipping, and exclusive deals. You can easily recover the cost with the savings.

LOVE LOVE LOVE the perks this program allows me! i get so many alerts for so many great deals that i am always looking for needed buys and sometimes impulse buys :) i am a techie - so i love buying cool gadgets and i love getting awesome Best Buy Plus exclusive deeply discounted deals even better !! thank you Best Buy - you know how to treat your regular clients satisfied :)

It’s pretty good so far and can’t wait to see what else there is

I have a good experience with this membership. This membership actually saves money, and the extended protection and support make a huge difference. It's reassuring to know help is available when something goes wrong; instead of dealing with extra costs later, i got this when i purchased my laptop

I recently shopped at Best Buy and had a great experience. The staff was helpful and knowledgeable, especially when I had questions about different options. The checkout process was quick, and the store was well-organized. My order arrived on time, and everything worked perfectly. It’s always nice to shop somewhere that still values good customer service. Highly recommend!

My experience with Best Buy staff the fact they are helpful and courteous.

It was good deal n nice to experience good stuff..