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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1456 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,456 reviews
  • Rated 5 out of 5 stars

    Love having the membership--Saves me hundreds of d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My membership has saved me hundreds of dollars with using the Geek Squad alone! With the various offers associated with being a member, I would highly recommend joining!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thing is very convenient and gives me peace of mind knowing that all my purchases are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A GREAT VALUE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership has been great! Great value! Having it makes one less thing to worry about when I check out after making a purchase. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total lifesaver!!!! The membership is totally worth it!!! My laptop fell off the bed and I thought it was beyond repair!!!! With my membership and low deductible I was able to easily get my laptop repaired and it’s good as new!!!!! I’m so glad I had it on auto renew and never cancelled it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not rant enough about this! I have always used AT&T’s “protection” plan for years. Until I needed to use it and got charges an extra $300 for a fix on the Z fold flip screen. Then after it was sent in, we got a refurbished, different color phone. Once I switched to Best Buy total, I have NO worries that the will protect my devices and services! Will never go back to using any type of insurance or protection plans from AT&T!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our membership and we used all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is amazing, I love it , the geek squad team are amazing too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My BestBuy total membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service. This is my second year using and couldn't be more satisfied. I have used it for repair, tune-up and for questions all included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Care is totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this twice in the last year and service was great. Replaced an Android device over the Christmas holiday and it was like two days and the new phone was in my hands and the account info and data were transferred. Fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this membership has been amazing! There are so many specials and deals available that make shopping fun! I would highly recommend to all my friends and family :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All-in-One Perks and Savings for the Whole Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Best Buy Total Year Membership is a fantastic value for frequent shoppers. It offers exclusive deals, early access to sales, and reward points on purchases that really add up over time. The perks extend to free shipping and special financing options, making big-ticket purchases easier. For anyone who shops at Best Buy regularly, this membership pays for itself and enhances the overall shopping experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service for insurance and making sure you will get back your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy did it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Total is with every penny!! It covers almost every item I buy, covers most repairs, offers huge discounts on additional install services (Like TV mounting). Absolute no brainer to have Total.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes I'd like to be a good member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the store gets good service they assist you when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this subscription because it it automatically applied to my tech purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the price in the long run!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is sooo worth it in the long run, makes pc fixes/upgrades/repairs free when they would have to cost the same price to do this anyway. Fuether more the protection plans on everything also makes it worth ot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Bestbuy purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a big screen TV and have been pleasantly surprised by the other features not related to the support of the TV. The peace of mind that comes with this purchase and coverage of other items has been welcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is a real value. I have found the customer service responsive and able to resolve issues with honesty and clarity, which I sincerely appreciate. Customer service actually does what it says it will do. To me this is of the utmost importance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the added protection and support. They handle issues right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    live having total protection for my laptop wish u didn't make me use 50 charcters for review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will continue to b a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my membership perks. Easy to use, full support. Grants tios on deals, soecual savings bfor anyone else knows.

    I would recommend this to a friend