Customer Ratings & Reviews

Appreciate the special pricing, available Geek squad service and extended warranties on products. Together they are a great value.

Membership offers great value of product support and warranty. Its nice to have a place to go resolve an issue. Better than amazon

The Best Buy total membership is one of the Best Purchases on the market today, bar none. Help and support are available by knowledgeable employees 24/7, so there is no need to panic. No waiting for stores to open or ‘the specialist in that area’ to return, etc. Drop off is a good service, also. Appointments are nice as well - saving time and gasoline. These I refer to as one-and-done. When a trip to the store is necessary, it is a pleasant experience because there is a nice atmosphere, employees are smiling and and welcoming, and have a willingness to be helpful, rather than just standing around like some stores offer.

Excelent option if you buy frecuently on the best buy, you can get the protection for all items you buy there

I enjoy every minute of my product. Best customer service and with that great help from them to help me find what I wanted I’m very satisfied. Thank you

Gives a person an opportunity to ask questions if they need. Issue I have is the number called, unless you have a direct number to the store, could be from anywhere and sometimes they are very hard to understand. Geek Squad also always wants you to bring in your computer and gear. Don't seem to want to do it over the phone.

Love this membership. It is wonderful to have peace of mind!

The My Best Buy Total™ membership offers significant value for frequent shoppers and those who prioritize purchase protection and extended warranties. The unlimited Geek Squad protection alone can justify the annual fee for anyone who buys high-ticket items regularly. However, for casual shoppers or those who don’t buy electronics often, the membership may not be worth the cost.

Great value! Great prices! Great benefits! Definitely recommend especially with larger items that need protection

Everything that you would need for your big tech purchase, especially if your a gamer like me.

This membership has saved me money due to needing repairs on recent items.

Love having my membership keeps me insured on all my products

I don't like that. They charge much on the extended warranty prices and don't offer you extended Geek Squad much anymore. I also had to wait so long for Geek Squad appointments. They are so far backlogged and don't have enough help. I think online consumers and shoppers are killing their store. Business online is still cool, but a lot of the stores and departments are shutting down. Hopefully, they're not on their way out

The membership is amazing You get discounts on a lot of things that a lot of people don't even know about you can go into Best buy and get out faster and if you call them they'll stay on the phone with your hour until you understand or get the problem fixed

Seems to be a good value. Haven't had a chance to use it much yet though. Thinking it will be very helpful to have when we do need to use it.

This membership is a great value for anyone. It offers many benefits not usually included in a standard “per item” warranty.

I buy enough from Best Buy that I've had this protection for many years running. It seems I'm constantly on the phone taking advantage of Geek Squad remote sessions and love the fact that even if damage occurs because of my own fault, I'm still covered

I absolutely love my Best Buy Total Membership! It has been a game-changer for how I shop and maintain my electronics. The perks and benefits are worth every penny. One of the best features is the free shipping and fast delivery. No matter what I order, it gets to me quickly without any extra cost. The exclusive member discounts are also fantastic—they’ve already saved me a significant amount on items I was planning to buy anyway. The included Geek Squad support is a huge bonus. Any time I have a question or need help troubleshooting an issue, their team is just a call away and always incredibly helpful. It’s like having a tech expert on standby! Additionally, the extended return and exchange window gives me peace of mind. It’s great to know I have extra time to decide if a purchase is right for me. Overall, Best Buy Total Membership makes me feel like a VIP. If you shop at Best Buy even a few times a year, this membership pays for itself in no time. Highly recommend it!

This is a a great investment for myself and my appliances for in reference to no worries in case something happens it is a great relief knowing it is place thank you to the Best Buy customer service for answering any of my concerns and questions

Kept our desktop in full gamer mode. Currently up to date with all the latest upgrades!