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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1464 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,464 reviews
  • Rated 5 out of 5 stars

    Very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps a lot having the membership. Everyone should get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes handy when something stops working. You just go and exchange. It’s simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way they treated me was really respectful even though I yelled at the costumer service person " He waved the fees for me " Ultimately " Great personnel "

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the best thing I have gotten for all my electronics. Having a great team of knowledgable people ready to help is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a lot in Best Buy so this membership saves you a lot of money on the long term

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our membership!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to have for the whole household. Covers all our needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy all you need and pay later on Monthly auto pay is preferred to avoid fees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good membership . I did share with my family sash as warranty service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perks that come with this is incredible brought my computer in for a a cleaning and diagnosis without realizing it’s included with the plan I save so much money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spyder1318

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good deal thanks everyone for let it enjoy this membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff are always polite and helpful and keeps me coming back to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good to have. Get extra coverage for your stuff. If need any help they are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proper Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate opportunity to review in store items and receive attention and information on items to help with decisions on proper application of the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Actually a really good and useful membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has saved me so much money. I love that all of our apple devices purchased at the same time or after we bought the membership are automatically covered with the apple care plus coverage. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always shop here for years they are always professional and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what I was told it covered from a manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it covers electronics, however the manager told me it covered computers, etc., that I already owned. Well I have a older laptop that I was having issues with and I took it in, and the Geek Squad WOULDN'T EVEN LOOK AT IT! He said it was only for NEW purchases. HOWEVER it WAS NOT a new purchase I took in when I bought the protection!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a great value with all of the rewards, discounts and protection provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is the best I bought without a doubt, it is highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Annual Membership Renewal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service as promised. Laptop was cleaned as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my membership gives me a great value and good customer service. I’d recommend this to all.

    I would recommend this to a friend