Customer Ratings & Reviews

Love this program has saved me alot of money and quick service.

This membership is a great value! The Geek Squad is great! Thank G-d, I have this membership!

This membership is 100% worth it every time. The deals you can save and the geek squad protection are a must with any electronics nowadays.

This membership is very valuable, and the Geek Squad is very good.

I have used this plan to replace 4 screen saver with service and help with my I pad

This product is worth it's value, I know that anytime I have an issue, I can count on Best Buy to repair my CPU or any device that needs attention.

Coverage helps me protect my investment and is great

The Geek Squad assistance alone makes this worth every penny. If you value your electronics and/or your wallet, you should get this membership. Ive saved twice the value of the membership on special deals and savings alone. Plus having Geek Squad support for any purchase makes this a no-brainer.

Worth the money spent have used it on a couple of occasions

I love how all my purchases are protected. Definitely worth it.

Definitely pays for itself if you need to purchase more than one item.

This Best Buy Membership. Has been excellent so far. If we have any problems with anything Best Buy is there to help us.

This is my second year of subscription, and I can tell you it's worth it. Lots of free coverage, including Apple repair insurance.

Highly recommend this if you need that peace of mind knowing you’re covered

Love the occasional discounts. Also the fact I can get help with my tech items even those I did not get from BestBuy. Also love the fact that I get apple care for all my apple products I buy at Best Buy.

The membership hasn’t been very helpful to me. I bought a Cyberware computer about a year ago, just to a play The Sims on it. Suddenly, out of nowhere my computer would just shut off after being on for 30 mins. I brought it up to my local Best Buy where they installed apps to test my CPU & GPU- testing to see if my computer was staying in the appropriate temperatures. Everything checked out. No further testing was done and I was sent on my way. I was told to come back and they would do a full diagnostic test (which should have been done the first time) if my computer was still functioning improperly. I brought my computer home and once again the same issue happened. I brought it back up there so they could run a full diagnostic test where there were issues found with my computer. I felt reassured the situation was going to get better because the solution to the problem was to have them ship it off to be fixed. I sure was wrong in thinking that. My computer was shipped off and scheduled to be fixed. The members had put in additional notes of the problems my computer was experiencing. Just to have it shipped back from the repair center unfixed and told there wasn’t any issues with my computer. Furthermore, after I got the phone call telling me my computer was ready to be picked up, I was told that. Of course, I’m not paying all of this additional money to be a Best Buy member for nothing, I want my computer repaired. Once again, they shipped it back off with even more detailed notes of the problems from the diagnostic tests as well as further pertinent information with the assumption that my computer will finally be fixed. This all started at the beginning of September, it’s now the second of October. So we will see…. Side note: if you like having free shipping and possibly racking up a purchase every now and again you get $5 gift certificate you can use on your purchases.

I love their membership program they have here at best buy. I feel like you get the value out of your money and the geek squad support is great. I love it

this membership has been great, the perks have been wonderful and the protection plans for things are always great

I've had this for years but they keep removing benefits and raising the pricd..I'm starting to rethink it. I'm not someone who had ever needed Geak Squad computer support and the one time I tried to use their TV install service, they dailed and i had to do it myself. The "total member" price is the same as every other sale price, and the warranty services ow has a deductable and a repair cost limit. Eh.

They take really good care of total members so I'm thinking it's worth it.