Customer Ratings & Reviews

this membership is a real value, really good to know that my computer is covered

Definitely has come in handy, i would recommend it.

It’s always nice to be included in the latest and greatest deals and new arrivals

It's been very useful numerous times over the membership period.

Best Buy do a excellent service , has a good products and good offers

The membership has come in handy and for the money is worth it.

I love having the peace of mind. I’ve only had to use it once, but it paid for itself.

This is a good plan Good price for your money I have had this plan for many years

Not impressed with geek squad support after the location for support changed. Bought a new computer and there were issues with it. Took it in to geek squad three times and it's still not working right. They told me each time that it was fixed, but their monitors weren't working in the store, so they couldn't show me. I had to take the computer home where I would find out that it was not working. I'm so unimpressed that I am now going to pay out of pocket to have someone who is qualified to work on computers come and actually fix the issue. I'll most likely be canceling the total membership as it doesn't seem worth it (in this area) when unqualified people are the ones to help you out. Getting 2 stars because the people are at least really nice and try to help, it's one thing to be nice, but they don't seem to know what they are doing. (at least at the Baybrook, TX location). I will say that I've been to other locations that were good, but out here, I'll steer people away.

I’m getting a lot of benefits from this membership. Great deals!

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Is value but very poor marketing. We could use more discount items

Love total protection. It worth every penny and saves alot of money in end and the 24 month protection

I love how i get rewards back and emails when deals come out before anyone else!

Wish I would've gotten this sooner! Many times over they offered it and I was like nah that seems to expensive. But let me tell you. I have saved so much more than I have spent on it being I have three small kids and a house full of electronics from Best Buy. So worth it!

So glad I purchased this Membership. We have had numerous issues with my sons laptops and they fixed or replaced them with ease! Very happy with the Best Buy in Cedar Rapids, Iowa

Haven't used it yet but great value for all my appliances.

So glad I purchased this because needed assistance about 11 months in and there was no additional charges in incurred.

Have purchased for a few years, great service and friendly people.

This membership is very valuable. I have used it for my appliances and computer.