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Customer reviews

Rating 4.7 out of 5 stars with 1465 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,465 reviews
  • Rated 5 out of 5 stars

    Best bang for the buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price, excellent service, have always got the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect example of a great deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind if something goes wrong. Super deals with benefits. Geek squad help included. What’s not to love about a Best Buy membership!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Deals and memberships always’!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer support always is such an important thing.l and you guys nailed it. I unfortunately did not take advantage of the time I had and looked more into the benefits and such but I enjoyed what I did

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Total: Great for your peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been helpful in providing peace of mind for all the products we buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great value and service. Never had a problem with geek squad or this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership has it's privileges.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. The Geek service is indispensable. My overall savings far out way the cost of membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use this as we haven’t had any problems with any items we bought here but it’s nice to know that if anything ever happens we are protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps when purchasing big ticket items to have insurance placed on them automatically

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Make sure to buy the yearly one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like having a little bit of extra protection to protect your expensive purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use geek squad.. but I do have a membership. Actually I called on a problem I was having and was able to correct it right over the phone..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I value this membership. Confidence is importany in one's it techs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have the Best Buy complete warranty. You dont have to worry about items. The Geek Squad takes care of any issues quickly. I highly recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This was not what I signed up for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one I have mixed emotions on. I hused it one time and it was great for my PC. However I needed it again and this time I got persons pretending to be Geek Squad. The first person couldn't make heads or tails and tried to send me to someone elsewho also wanted control of PC. I complained in store but no one could helpo and the answer was to send tech for $150.00? Why do I have this service if you are going to charge me for needing to use the service I am paying for every month?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money paid. It has saved me so much in delivery fees and product coverage plans over the years. Amazing deal if you have a lot of tech or buy appliances that need delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service and Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever! The membership pays off, and the Geek Squad team is super helpful, fast, and friendly. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a total member is great if i run into any problems with items i have bought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Essential. Great membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I got this membership. A year into owning my laptop, I needed some maintenance. The geek squad helped me and the whole process was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its great to have especially you don't know when your items are gonna go bad. Plus i enjoy the benefits of it. I check daily for deals and the benefit of member discounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a waste for me to buy protection for my electronics. , when I had a flood the geek squad just came look at the tv with there’s eyes and said we can’t help?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dyson v11 gave out and i didn’t have to pay anything they just send me a new one! It makes me feel comfortable knowing that if my fridge breaks down everything is covered!

    I would recommend this to a friend