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Customer reviews

Rating 4.7 out of 5 stars with 1466 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,466 reviews
  • Rated 3 out of 5 stars

    Not all it’s cracked up to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two consecutive times products were supposed to be delivered within two days and they have failed to meet that requirement of the guarantee that is part of the membership.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the protection for my pc. Worth the money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership rewards are good. Total Protection Plan is fair. Items are sent out for repair which makes even minor repairs take weeks. One of my items was not packaged well after repair and was damaged in transit back to the store. The result was weeks of additional time before the repair was completed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has great value worth the price of admission

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it comes with apple care plus. Thus warranty is amazing!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no worries everything is going to be ok membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great membership to have discounts and Warranty come in to play a very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. When i need them they are there for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the coverage that comes with the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good company offer very good service in all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommend purchase hope to buy it again thanks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very disappointed in this. I had a ps5 controller that was less than a year old. When I went to exchange it or get it repaired it was more than fustrating and confusing. Long story short they replaced the control her in-store after 3 visit to geek squad that my order was canceled for unknown reasons so was was unable to play my ps5 for almost 3 weeks. First they told me I need to call PlayStation for factory warranty. Why would I do all that if I pay for this. Spent 3 hours total out of my day during my lunch break. When I feel like it should have been taken care of the first time I was in. Let alone the employee have no idea what to do. Thankfully the manager did and recognized me from another purchase that saved me $400. Very disappointed

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I will recommend the membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership value is great. I got my freezer changed at no cost when it malfunctioned after a year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its nice to have but unfortunately its a little pricey.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership helps with returns and warranty issues. Provides additional deals and rewards.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchas was good in my opinion i would recommend to others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great idea to become a member for many reason

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s been a confusing year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently, I got a membership that I don’t know how to use it why I got it that I really purchased it or was it just slipped in with something else that I purchased?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a fan of this subscription. Would rather pay for warranty per device. I don't think I've saved any money with this and it limits the length of warranties to 2 years

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Purchase once protect many

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free . No need to purchase additional protection as default covers for 2 years

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I bought this to get a gift card after purchasing a fridge. I never used it again so it isn't necessary unless it makes your purchase total cheaper.

    No, I would not recommend this to a friend