Customer Ratings & Reviews

I love the service and offered package by Geek Squad! They handle the transfer of information of my HP to new Lenovo laptop. They assisted me in questions I had very well and gave me piece of mind!

I recently had an issue with my Alienware gaming laptop and brought it to Best Buy for service. From start to finish, the experience was excellent. The Geek Squad team quickly diagnosed the problem, explained the solution in a clear way, and handled everything with professionalism. Gaming laptops like Alienware are powerful but can be tricky to fix, and I was impressed with how knowledgeable and efficient the staff were. Not only did they get my laptop running smoothly again, but they also gave me helpful tips to keep it performing at its best. In my opinion, Best Buy is the most reliable service for tech support and repairs. They’ve earned my trust, and I won’t hesitate to return if I ever need help again.

The gentleman that sold this pkg to me was amazing! Very informative and easily explained stuff to me. Best Buy or Microsoft however should be offering this service for free after spending the type of money I spent for the product. A 2 or 3 yr warranty would be nothing for either of these companies.

I appreciate the ability to contact Geek Squad and they are able to remotely clean my laptop. They remove any unnecessary junk. As a disabled person, this service is very beneficial to me. Thank you!

It has been a game-changer for my electronics purchases as I no longer think about whether the warranty is worth it. Points accumulate quickly on purchases, translating into meaningful discounts and gift certificates. I love the exclusive member pricing and the ease of earning rewards on everything from laptops to smart home devices. Pros Easy point earning Flexible reward redemption Members-only deals

I took my computer in because I had a bunch of viruses. They seen me immediately set up a date for me to have my computer fixed. Went back on that date and my computer is ready to go in front of better than ever.

We bought several items this year new tv, new soundbar, geek squad installation, Jbl portable speaker. I liked that we got free extended warranty’s on all items. We also like the longer return policy.

Absolutely love being a total member. Product protection is great and no questions asked when returning a product. All you have to do is explain the problem with the product and they take care of everything.

So far I’m pleased with the service. Only one error where they deleted two items I tild them there two programs I didn’t want to lose. I can get them again, but the history is forever lost.

I have not had a membership for years. My lab too had been hacked even with and through Ma Caffe. Thinks we’re being translated into Spanish and sent to hackers. For instance, an order to Amazon would have been sent there. I’ve was also kicked out of a zoom call when this first occurred. It is very scary! The laptop was cleaned and is back to use. Thx.

This was a real bargain, seeing that I am not real tech savvy. The folks at the Geek Squad took time to explain everything. I am sure I will keep my membership up.

I’ve saved a lot of money by being a Total Tech member. The benefits of being a Total Tech member far outweigh the cost. I recommend you become a Total Tech Member.

Great set. I highly recommend the stands. We are on a very hard water line so we added an inline solids filter to the back of the steam dryer and I am glad we did as it has collected a lot of material from our water lines.

Geek squad and full membership was very helpful today. I needed to have my laptop fixed and the price of the membership covered the cost. Couldn't have done the repairs without this membership.

While this yearly membership can be pricy, I appreciate the peace of mind that it brings! If anything goes wrong, with any of my purchases, or tech devices, I can usually count on the “Geek Squad” to help me out!

The Toral Tech membership is great for those with multiple electronics in their home. The online tech and instore services are a must, especially for those not tech savvy.

Its always helping to have coverage when something goes wrong and you need assistance with bestbuy. You never can predict electronics and when something can fail.

This is such a great deal for anybody who needs assistance with their computer. It covers any computer in your household and they guys at Geek Squad are very knowledgeable and fast. I have had a membership for several years now and I highly recommend one for everybody who is not a computer technician.

I recently purchased the annual Geek Squad membership at Best Buy, and I couldn’t be happier with the experience. The service has been incredibly convenient and well worth the cost. The Geek Squad team is knowledgeable, patient, and professional, and they take the time to clearly explain solutions without making things feel overwhelming.

We have had a Best Buy Total Membership for a few years now. It is well worth the cost, and has eased our minds when we need repairs or even have questions. The tech team is very good!!