Customer Ratings & Reviews

Great service and excellent discounts on purchase. Professional and friendly employees.

nice to have if you have several apple products... having apple care gives you a real piece of mind

Membership is well worth having! I buy all of our family products such as phones, iPads, tablets, tv’s etc. from Best Buy. I never have to worry about any of our products because Geek Squad has our back.

As a senior citizen I find it is worth have the Geek Squad available for help. I do find it difficult to understand some reps you do not speak clear English which is difficult with hearing aids.

This membership is great to have and a great value.

Geek sqad is great. Helped me with understanding how the new tv worked

This is a excellent option because. You can get replacement or money back with few bucks

The membership is good, little pricey but has been great. Love the discounts offered

It’s good to have when you need the help or special service… or just get questions answered when you really need it.

Best buy pro protection is awesome and has helped us alot over the years. The discounts are great and the added services and protection come in handy if you have young kids.

Originally I was a hard "no!" Anytime I was offered a paid membership to anything. I purchased a relatively expensive sound system, and it was on sale for total members so I decided to give it a chance and get the membership as well. I'm glad I did. This membership has paid for itself 3 times this past year. My daughter got her laptop screen replaced after she dripped it. I saved about 300 dollars on price matches since you have 60 days to do it. Add the 2 year protection and extended warranty that comes with purchases and you have an incredible value. I'll always have this membership as long as it's offered. I'm sold. I'll always have this membership.

Saves money with all protection add ons for items that I buy.

Being a member makes me feel safe about all of my tech I purchase through them at the best prices. I’m sad that DJI drones are no longer available, but I understand that’s outside of their control.

Great product. Have purchased it for past number of years. Used it about 4 times over the years. Would advise all buyers to purchase this valuable contract.

A great value with great perks. Geek squad is awesome. I have used them for ally laptops over the years. I cancelled my membership once snd regretted it. So I signed up again.

Geek Squad associates are outstanding. So many services (delivery/installation/computer support) are excellent.

For someone like me who exclusively uses Best Buy for all my electronic needs, the Total membership is absolutely worth every penny. I thoroughly enjoy it and will continue to subscribe as long as they offer it.

Service is great, other companies should take notice. The benefits of membership far outweigh the cost.

Fast and friendly service. Geek squad is very knowledgeable and helpful

Plan pays for itself if you have even one incident where you need to bring your PC or Laptop in for repair. They will also do complimentary cleaning and backup of your computer with the Best But=y Total membership