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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1464 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,464 reviews
  • Rated 5 out of 5 stars

    Very Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my laptop accidentally fell, it got a dent in the upper right corner of the screen. I only had my laptop for two weeks when it happened. I took it to BestBuy and since I had purchased the Total Membership alongside the laptop. They easily exchanged it for a new one. It was quick and easy. The staff were super nice and helpful about it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad help with my pc and as well cleaning and optimizing with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Membership! We use it all thevtime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the membership. Geek squad top rated , always come thru for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product they offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this membership, pays for it self the first time you need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves you money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves you money for protection plans and free Greek Squad which helped me when I needed a part for my PC replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invaluable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has paid for itself 2 or 3 times in the first year. This will be a no brainer to keep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. I'm glad I got it because I'm gonna use it. Especially when I need to go ask questions about my device and knowing that it is covered if something happens very wise, decision on my part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy total plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great so worth the year subscription! Best Buy has always helped me out with all my needs on my products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total™ membership.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has given me peace of mind when buying items at Best Buy. I was able to transfer data from a dying computer and to get data off 2 very old computers. I only paid for the memory stick to do it. It's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Membership is the best value. Geek Squad is always helpful and there when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good to have a membership because you have a lot of discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I am covered for all the products I purchase. It's simple, convenient, and reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing better than knowing it is protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a no brainer when getting electronics, having a peace of mind to know if something goes wrong you can put this into play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great having this and definitely worth the peace of mind it’s giving me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is absolutely amazing! You get insurance with all your products, geek squad is fantastic, and you get a lot of promotions and discounts! The insurance is really great and I always get all my products that I can from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use my membership more often than I thought!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership has been the best thing I’ve done, so much value. Especially if you’re into electronics or own a PC. Peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for perks and rewards.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The memberships value cannot be beaten. If you shop at best buy, this is a perfect pairing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally believe it is worth it. The money I saved last was way more than the cost of the membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind this membership gives me. The benefits I use are wonderful. I don't actually use half the benefits but knowing I have Geek Squad if i need them is very comforting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with total

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with any questions. Good team to help figure out whatever you need.

    I would recommend this to a friend