Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1465 reviews
(1,465 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best bang for the buck!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable price, excellent service, have always got the job done!
I would recommend this to a friendRated 5 out of 5 stars
A perfect example of a great deal.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind if something goes wrong. Super deals with benefits. Geek squad help included. What’s not to love about a Best Buy membership!!!
I would recommend this to a friendRated 5 out of 5 stars
Awesome Deals and memberships always’!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer support always is such an important thing.l and you guys nailed it. I unfortunately did not take advantage of the time I had and looked more into the benefits and such but I enjoyed what I did
I would recommend this to a friendRated 4 out of 5 stars
Best Buy Total: Great for your peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been helpful in providing peace of mind for all the products we buy!
I would recommend this to a friendRated 5 out of 5 stars
Members
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a great value and service. Never had a problem with geek squad or this service
I would recommend this to a friendRated 5 out of 5 stars
Membership has it's privileges.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This membership is a real value. The Geek service is indispensable. My overall savings far out way the cost of membership.
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We haven’t had to use this as we haven’t had any problems with any items we bought here but it’s nice to know that if anything ever happens we are protected!
I would recommend this to a friendRated 5 out of 5 stars
Totally Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.helps when purchasing big ticket items to have insurance placed on them automatically
I would recommend this to a friendRated 4 out of 5 stars
Make sure to buy the yearly one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing like having a little bit of extra protection to protect your expensive purchases
I would recommend this to a friendRated 5 out of 5 stars
Membership made easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had to use geek squad.. but I do have a membership. Actually I called on a problem I was having and was able to correct it right over the phone..
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I value this membership. Confidence is importany in one's it techs
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great to have the Best Buy complete warranty. You dont have to worry about items. The Geek Squad takes care of any issues quickly. I highly recommend it.
I would recommend this to a friendRated 3 out of 5 stars
This was not what I signed up for!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This one I have mixed emotions on. I hused it one time and it was great for my PC. However I needed it again and this time I got persons pretending to be Geek Squad. The first person couldn't make heads or tails and tried to send me to someone elsewho also wanted control of PC. I complained in store but no one could helpo and the answer was to send tech for $150.00? Why do I have this service if you are going to charge me for needing to use the service I am paying for every month?
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money paid. It has saved me so much in delivery fees and product coverage plans over the years. Amazing deal if you have a lot of tech or buy appliances that need delivery.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service and Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best decision ever! The membership pays off, and the Geek Squad team is super helpful, fast, and friendly. Highly recommend
I would recommend this to a friendRated 5 out of 5 stars
Total membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being a total member is great if i run into any problems with items i have bought.
I would recommend this to a friendRated 4 out of 5 stars
Essential. Great membership.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so glad I got this membership. A year into owning my laptop, I needed some maintenance. The geek squad helped me and the whole process was seamless.
I would recommend this to a friendRated 5 out of 5 stars
Good to have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think its great to have especially you don't know when your items are gonna go bad. Plus i enjoy the benefits of it. I check daily for deals and the benefit of member discounts.
I would recommend this to a friendRated 5 out of 5 stars
Electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a waste for me to buy protection for my electronics. , when I had a flood the geek squad just came look at the tv with there’s eyes and said we can’t help?
I would recommend this to a friendRated 5 out of 5 stars
Membership plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My dyson v11 gave out and i didn’t have to pay anything they just send me a new one! It makes me feel comfortable knowing that if my fridge breaks down everything is covered!
I would recommend this to a friend
