Customer Ratings & Reviews

Great product like having all my tech stuff under one place. Any problems I just bring it in and fix it work with you and explain things. Love it and for a long time.

I signed up for Best Buy’s Total Membership and it has quickly paid for itself. The free 2-day shipping, exclusive discounts, and included protection plans give me peace of mind with every purchase. What I really appreciate is the tech support access—it’s great knowing I can get quick help whenever I need it. Add in the savings on installations and services, and it’s a no-brainer for anyone who shops at Best Buy regularly. Overall, the membership makes shopping easier, safer, and more rewarding. Highly recommend it if you want extra value and protection on all your tech.

Honestly, the amount of money I've saved so far in the two (going on three) years since I've become a member is immeasurable. The AppleCare Plus benefit alone is well worth it.

I have relied on my Total membership for years. It has given me good service, and great comfort.

This membership has saved us money. Not only have we received exceptional support from the Geek Squad, we saved so much when we bought new kitchen appliances.

Been great! Multiple laptop problems fixed and my electronic and computer items have 2 year warrantees. Found some great prices on electronic gear. Got a Best Buy brand Apple Pencil for a lot cheaper than the manufacturer brand and it works great, easier charging, and simple on/off.

So glad my husband talked my into investing in this! We were able to backup old computer memory and clear out about 8 computers from the house. The protection plan part of the purchase has been an unexpected surprise that helped us when some technology glitched. This is our third year using this plan- it has been worth the investment for us.

Never a worry when anything needs service! Recently needed repairs to my laptop, and the service was spot on! They emailed progress and it was done in the time frame promised. They backed up all my work so I had no issues. Saved hundreds!!! 10 star experience!!

Best Buy rules and can I please please please get the $400 reward I will put it to good use I promise

I love this service. The techs are very nice and work with you until your issue is solved.

The Best Buy Total yearly membership has saved me immensely. Saving on Geek Squad services alone saved me the cost of membership!

Geek squad has been a great help for me there always available when needed. Great customer service and they explain in great detail when theres issuses with the products

Best Buy Total is a great help when working on a computer each day.

This membership gives such a piece of mind when buying products through Best Buy! You always know you have an automatic 2 years of coverage as long as you keep your membership active. Plus, any questions or you need help with anything and you can go right to one of their stores for free! Also, you get great deals and discounts on products daily.

This membership is excellent. It comes in handy when having to warranty items. Especially if you have a toddler! The amount of times I didn’t have to get new electronics (or a microwave) because of the warranty and membership has saved me lots of time, money, and headaches

This membership adds so much value! We have had to use it multiple times for different products we purchased and it has paid for itself. Had to have our Breville espresso machine replaced, and a laptop repaired twice. This

The membership benefits are awesome and covering all my devices makes exchanges or repairs seamless.

It worked for us as our TV malfunctioned during the warranty phase so Best Buy replaced it.

I purchase the Total Membership annually based on great discounts as a member, the extended return policy and the confidence knowing that if a problem arises I can reach out to Best Buy to get it taken care of.

This service is absolutely worth it! I will use it till the day I die! I recommend all my friends and family get this! The only part I don't like is I wish T.V. installations were free or at least cheaper, I'm military, so I move every 3 years and I don't trust myself enough to re-mount my expensive/large OLED T.V. every 3 years