Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 3693 reviews

Rating Filter

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 3,693 reviews
  • Rated 1 out of 5 stars

    Total

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your money. This is total waste and it does not cover anything. I regret paying for it now

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    VERY DISAPPOINTED!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience with Best Buy and Geek Squad. I do not recommend buying Total Tech for car amp installs!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It mine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again I only purchased the yearly Tech support . I don’t know who added this to it. Please remove.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad bad installation and ba management

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thy have tech unprofessional I west 6 hot for remote install and after 6 hour he side he can’t install

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan was useless for me. When I took my item to get fixed, they had it for over a week, did not communicate and did not fix

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    geek squad membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to receive paper work and instructions on the Geek squad responsibly and what the plan consists of,

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What’s it for?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do t know what this is. They sold me stuff and said I should have it. Not sure what it is for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not worth it for the price still was told can’t do this or that it’s going to be this much more

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ms

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant call them...did online chat...kept getti g transferred. 5 agents later...and waste of my time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money and please always check receipt with large purchases bacause it could be "accidentally " added

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Usless overcharged no warning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store has been closed . N o warning ,never used dont want it return money charged twice

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of time! Lack of communication and very disappointed with purchasing anything from Best Buy at this point.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost over $200 and did nothing but slow Dow our pc’s and cause issues. Way better options for lots less $$$

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too expensive for what is not covered.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive and does not cover laptop battery. Displeased with what I had pay and what was not covered.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dmoney

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money...didn’t benefit from any of the service they offered. Will not renew my contract.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally let down. Don't be misled that you can call the store you purchased.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot contact "v bcc vv. Nn n n. Bbbvv n. Vvbjnbjnnnnnvvbvvbbnmmnn mmm ccgh hi huuhjkjjkkjkkkjjjn

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Un Authorized Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what this is???? Someone needs to tell me because I don’t think I purchased!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TOTALLY INCONVENIENT

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have made everything more difficult from the start. No convenient times for drops offs or pick ups. Will NOT renew

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage service isn’t worth the gas money to get there to start the member ship alone it’s a joke

    No, I would not recommend this to a friend