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Customer reviews

Rating 4.5 out of 5 stars with 3693 reviews

Rating Filter

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 3,693 reviews
  • Rated 1 out of 5 stars

    No more Best Buy for me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my pc in. They sold me on the service membership. They did zero service on the pc. I basically wasted $200.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    total support no good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing they were useful for was canceling my membership the rest was crap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stupid! Overpriced, I canceled my membership. It can’t beat Norton’s price and quality of service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Total Tech Support Yearly Subscription

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancel this immediately Best Buy Total Tech Support Yearly Subscription Member Number: BBYTTS7701574093141

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money! Purchased sonos outdoor system and still in garage as tech support does not cover much if anything!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad tech service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on line 24 7 service is the worse i ever had, no support 24 7 in the store is great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t even know what this is

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He talks way too fast and sounds like the guy from the liberty mutual commercial that says liberty Bibbidi

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER AGAIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst experance I have ever had NO MORE NEVER AGAIN TOTAL RIP OFF

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I will never purchase again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech support was a complete waste of time and money. No one ever answered me nor returned any messages.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corona Virus hit and could never get anyone to come over... Waste of money. Very disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rip off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible and I called for refund day of purchase and still waiting for refund. Scam.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t keep it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t end up keeping this. Decided Apple Support could suffice or exceed instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    total bs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy, keep getting the run around. Would not buy this again, what a rip off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what a waste they could not fix my laptop after forcing me to buy this service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Seems like a duplicate service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is this different than the service I have just evaluated?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Huh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my purchase. I said not my purchase. I said not my purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    POOR SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the phone 30 minutes to try and cancel my subscription.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t offer what they promised. Need My car audio looked at. They said not rightnoe

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rip off becareful when u buy at the store they ripped me off and added this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a joke. Sales pressure worked, and I regretted it the first time I tried to use it.

    No, I would not recommend this to a friend