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Customer reviews

Rating 4.5 out of 5 stars with 3693 reviews

Rating Filter

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 3,693 reviews
  • Rated 1 out of 5 stars

    Terrible....will be cancelling our order and purch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to communicate with Geek Squad.....don't answer phone number calls, terrible experience

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in no way shape or form happy or satisfied with what I have paid for

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t work at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The security plan I had placed didn’t work at all, hope your tech do better next time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    to much money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you dont need that, to expensive 180,,,,,,,,,,,,,,,,,, a year for nothing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ECQA3WF e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    erfvwearwevrawte rwt etrwertraw3v grgrvt q3wrfvetrq waecfrw 3edqwe

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    lame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total disappointment. No help when needed. No return call. Take day money and run.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Skip the geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible customer service and virtually impossible to cancel. Still trying

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hating it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been to the counter 3 times for help. Turned away 3 times, What a bad investment.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rip off

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a joke. The customer support is terrible and they are not knowledgeable at all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I did not find it very use full

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so far did not f ind it very useful. except the few dollar off I get on the warranties

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought. Paid for. Account cannot be located in system

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute waste of money...A million stipulations as to what is covered

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Could have done without it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a total waste of my money which is why I cancelled and asked for a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Free software + tech support

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free software with purchase, never have used the tech support, never installed it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Calling support was a headache. I personally wouldn’t recommend this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poot management policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor management policy Poor management policy Poot management policy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worst service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst service ever and I'm waiting almost 2 months for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CANCEL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CANCEL THIS MEMBERSHIP --I HAVE MY OWN TECH SERVICE ON MY EMPLOYEE STAFF .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complaint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not renew this next year or anytime after for I am not satisfied

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long wait and had to go back again. People were not helpful like before.

    I would recommend this to a friend