Customer Ratings & Reviews

This membership program has proven to be very beneficial to us. We particularly appreciate that we can bring any device we have in our home for expert care. Thank you for having this program,

I always purchase anything I need form Best buy just so I can get the Geek Squad's help. They help set everything up and answer any and all questions.

This is the best support I’ve ever had. It provides support for all my devices weather I bought them a Best Buy or not. The price is good and at a discount for in home service.

I took my laptop in expecting to be told that I would need to buy a new one! Nope, they were able to sell me a tech plan which covered all computers in the household and also fixed my laptop in less than 24 hours!!

Wow! This is the best service I have ever had! Cheaper than the service I had before. Don't fall for any other...Best Buy Geek Squad is the best....

The tech support team that came and installed my equipment were very knowledgeable and polite. They knew exactly what they were doing! They explained what they were going to do before they starte.

Outstanding Product and very easy to use! Works well with a Mac and all my equipment and it is a service that I highly recommend to people buying services in equipment from Best Buy!

I know nothing about computers. my husband passed away 3 years ago and he knew everything on computers. These guys are the best and so helpful Everytime I think something is wrong with my computer.

It’s hard to schedule and use it, but great once you get someone on the phone to use it. I have 4 stars because it’s hard to talk to someone wait times extremely long over hour to get through.

Overall pays for itself with all of the services provided for the whole year and at an excellent price. The Geek Squad are all very professional and are very knowledgeable. Highly recommended. A+++

Support is excellent from Geek Squad. They make appointments and keep them timely. You can also just drop in and depending on the schedule, may be able to help on the spot.

I highly recommend this plan. With all the features, virus software, home remote help, pc tune ups you cannot go wrong. All the techs have been very professional, kind and friendly.

I got a great price for this service and it's paid for itself over and over. Recently, it took care of repairs on a desktop and laptop computer. I'll definitely renew it when renewal comes due.

Needed tech support in a hurry. The GEEK SQUAD was on top of it. I have been happy with the quick servise and now i use the for the rest of my tech needs.

Tech support has been a key to have with the success of many of my devices. They've helped with both my laptop and cell phone. Great staff; very friendly and helpful.

An excellent product for the price. I have always been completely satisfied with the tech support that has been provided with the staff at the Best Buy, Harriman NY store.

I always purchase the tech support for all my computers. Today I just happened to need it and it was after store hours. The process was easy, the help was great!

I have no background in computers and at 81, could not use one or my iPhone without the Geek Squad helping me when something puzzles me or something happens that I don't know how to handle!!

Geek squad was great in the change from my old computer. Upgrade was beneficial. Prior membership gave peace of mind about support. Wouldn't go without it!

So glad to have purchased this for one year due to my new computer equipment and planned purchases in 2020 and 2021. Just knowing I can call on this support is very comforting.