Customer Ratings & Reviews

Very helpful and qualified. Helped debug several long term issues with printers. Helped fine tune initial set up of new PC. Fixed printer access issue with laptop

I didn’t want to purchase this at first but I have received great support on my TV and PC. I will continue to keep this add on annually. Thanks for recommending Ted!

If you have several devices and especially if you use them for business this service is essential. The agents are very easy to work with and very courteous.

I always feel protected when I get Geek Squad tech support from Best Buy. They have always given me protection from issues arising from technical problems.

I'm not sure about the new membership but I know in the past years when the past years it has been a blessing to have had them there for help.

I liked saving on my protection plan. I have several devices for which I have no wanders because Tech Support will solve any problems that I may have.

Total tech support is always just a phone call away and are always pleasant and handle my tech problems with ease. I totally recommend this service. Well worth the money spent.

I bought this and it has been so much for being able to take in my computer's cell phone and if I need to take in my TV they do my upgrades and I have not had to pay out of pocket again yet

The protection plan is very good and gives me assurance that whatever I purchase at Best Buy is going to give me satisfaction.

Total Tech Support Plus give you the added security that your equipment has that additional protection. I feel very comfortable especially since I am not tech savvy.

Love all the inclusions with the Total Tech Support package offered at The Geek Squad. I would not go without it. It has paid for itself in value and for a sound mind as well.

Geek Squad is also arguably the most polished computer-help service, offering not only online help, but in-store and at-home repair services, too. It's also the least-expensive

It's good to know that they can provide assistance if and when I need it. I often buy new components and upgrade my pc. They've been there when I've needed them.

With this membership, we have peace of mind that any upcoming issues will be taken care of. We have used a couple of times for our computers and was the best purchase we ever made!

This coverage has proven extremely valuable. All the devices in my household we always end up taking advantage of these services. Worth every penny and way more to be Frank.

I bought a new HP laptop from Best Buy & needed files transferred from my old computer. They were efficient & even erased my old computer & recycled it for me.

Wow this was the best the staff did all my updates on my old laptop and moved everything to my new Dell laptop and Phone as well now everything is coved and up to date.

I have had a membership for several years. It’s like having my own IT department. I rely on them to update my computers and keep them in top running condition.

Total Tech Support was a worthy successor to Geek Squad. Nice to expand from having 3 devices support to having all of my devices supported.

Total Tech Support come in handy when there is a problem you can’t solve. They are knowledgeable. They can help with problems if and when they arise.