Customer Ratings & Reviews

I believe or in my opinion, Best Buy offers the best product warranty on what they sell. You should always get the extended warranty when necessary.

Total tech support puts my mind at ease when it co.es to my products I've purchased at Best Buy. I know that i sm co ered if anything goes wrong

Haven't had occasion to use it after initial setup and data transfer from my fried old PC. Disappointed that it doesn't cover my cracked Tracfone screen.

I got it for school work because it's perfect to protect your information from hackers. It has help me a lot because I always find professional help and discounts.

Great service by knowledgeable people. I wish I had known about this service five years ago when I was pulling out my hair trying to make my PC work effectively.

I purchased a computer and had it st up with all of the programs loaded into it before I brought out home. They answered all of my questions when I picked it up.

This is a great feature to have if I need help it’s one click away. It has been really helpful to have. I am really glad I purchased this product

Called and got someone who was very polite and helped with my my questions, and then got me to another area so they could remote in to help me with my clean up of my computer.

I purchased this because my daughter has an apple mac book and it quit working. they were able to get it back up and running again for her.

I had a problem with a chromebook and Alex (at geek squad) was very helpful and knowledgeable about all the questions we had. Best buy location (West nyack NY).

Love that I saved a bunch of money on my install having this. I would totally recommend having this without it would of cost me alot more for geek squad to come out

I had to update my geek squad plan. And so like this plan because you can take un any device instead of the just one that you bought your plan for so that’s really nice.

Had a couple of snags with my computer as I’m not computer savvy. Took it into the tech people and they solve the problem for me

Love it! Keeps my device safe and secure! Very user friendly and reliable membership! Great for all to have and feel safe that your tech will be taken care of!

Two laptops repaired @ no cost for 2 years. One laptop completely replaced with a brand new one when the screen was shattered. If you have more than one device, get this.

If you are one who struggles with technology then it is wise to get this plan. It covers so much and when the need for help arises you have somewhere to turn to with 24/7 support.

I will always carry total tech support. It has been a wonderful purchase. Everything they tell you about it is true. I am very pleased I purchased it.

It's all about peace of mind. Have a problem? Either a chat or a call on the phone is all you need to get your problems fixed.

This plan covers all of my devices. If there is a problem, I can get help on line or I can take my device into the store. The technicians are knowledgeable and friendly.

Tech support is worth every dime they charge. I have been a computer beginner since my first computer, Commodore 64, 64 kilobytes of memory. Does anyone else remember them?