Customer Ratings & Reviews

I will always carry total tech support. It has been a wonderful purchase. Everything they tell you about it is true. I am very pleased I purchased it.

Despite being incredibly busy, they were thorough, patient and courteous. I was so glad I got my phone and laptop/laptop tech support here!

The tech did an amazing job with everything he did to help us get our computer set up, We are extremely happy!! It's Perfect!!!!!!!!!!!!!! Thank you so much!!

I really believe this is a good investment, with two teenagers in the house and being able to get their laptops a check-up to remove virus and other things is worth it.

This is a great feature to have if I need help it’s one click away. It has been really helpful to have. I am really glad I purchased this product

I’m still just getting started but every time I’ve had questions the have answered and if they couldn’t help they have sent me to manufacture our Microsoft our webroot.

With all the services included, this plan pays for itself. From taking care of our crashed hard drive to installing screen protectors on our phones, they are the best and so worth it!

Saves you a lot of money when time comes for repair. If this was an insurance company for car or housing I would buy it as well

I have always believed in service contracts to protect my big-ticket purchases. I think this one is an exceptional value because it covers so many things.

They must have and peace of mind... Some people always talk about price point etc. Warrantees are a no brainer and have serve me so well in the past! Don’t be silly - be smart!

Best purchase I've made in a long time it's like having your own personal Computer Geek on speed dial always ready to fix the problem

Was a a bit skeptical of offers similar to this, but decide to give it a try. Don't regret acquiring this service, has been very helpful; I use it every time a need.

I purchased this because my daughter has an apple mac book and it quit working. they were able to get it back up and running again for her.

This is such a great deal. I took my desktop in a for a much needed service, I thought it was almost dead. They fixed it in a couple of days. Runs like new.

Exemplary Service! Absolutely and undoubtedly a must have. Why? Reliable, Knowledgeable, Skilled, Professional, Smart, Resourceful, and well worth the expense!

TTS is the best. you get discounts on various items. im glad best buy recommended this service to me. I recommend to others who are not sure about purchasing it.

I saved on this protection plan. Had an issue with my desk top, brought it in and they took care of the problem

I liked the services because it was support easy and convenient for me. They were able to transfer all my data from my old cracked computer to my new computer!

These guys saved so many devices for me. Even knowing that if they fixed my current làptop I wouldn't need a new one, they solved every problem.

One of the main reasons I buy Best Buy electronics is the support I get from Best Buy. Great service organization plus good value and piece of mind.