Customer Ratings & Reviews

I added this to my Christmas gift purchases and when I purchased appliances 6 months later was able to reap some awesome benefits. Like FREE installation!

It seems like alot of money to purchase.I know it's worth it if something goes wrong with your electronics I do have to worry about that now

Tech support was professional and fast. I love how it was appt based and when it was my time I received the techs attention until I was checked out

With my tech support I'm protected against things that go wrong with my computer and I can take in my other devices for service as well with this support plan.

I have no idea what this is for. I think maybe for the techs that came out to the house to once again make our tv even and centered over the fireplace.

Solved my issues on two different machines and explained everything in a way I, as a tech novice, could understand.

Always goes over and above to help with problems, sometimes you have the person that does not understand, But you make it through

Helpful to have for tech maintenance and repair. This service is cheaper than having to shell out a couple hundred dollars for one-time repairs.

All questions have been answered satisfactorily but it does take awhile to get a live person on the line. Just started my support service but pleased so far!

These guys are awesome they make sure that you understand the product and that you are able to use it before they leave

I am a very satisfied customer! I will definitely recommend Best Buy to my family and friends!!! Exceptional customer service from the Geek Squad!

This is a great program. With in home and in store services. Being Able to know that there are qualified people there to serve me is security for sure Thank you

The service really pays for itself right from the start! I chose webroot for my antivirus and I’ve had home services discounted which saved me tons!

You save on the purchase of your protection plans and the service is great when you do need it. I should’ve started getting this a long time ago

Tech support has been friendly and helpful. I didn't realize this was available and will make my ever growing need for tech Services a bit easier to handle.

When I bought my new HP Laptop I needed it upgraded, software installed and old data transferred. Lonie and her Geek Squad helped me get ‘er done!

This is worth buying for your computer devices and they give you a digital antivirus software you can download to start protection for your devices

Best Buy total tech support is an awesome service, especially if you buy items and electronics very often, you need help to install or fix them.

i love it! LlIKE I SAID BEFORE, WELL WORTH THE PRICE. hAVING THEM COME OUT ONCE TO SET UP ANYTHING PAYS FOR THE ANNUAL MEMBERSHIP.

It's good to have the security of Total Tech Support, though it's a bit pricey. However, lots of services are included, which I appreciate.