Customer Ratings & Reviews

total tech gives us security that if our devices have any problems we will be able to have the repairs done through best buy

great to help you with any problem your having with your products, helpful agents to answer your question no matter how dumb they seem to be, always friendly

The geek squad members went above and beyond to help me with my issue! I had no concerns what so ever and would def be back to renew my membership!

Got my computer back a few weeks ago and dropped it when I set it on a fold-up table. This plan helped me restore broken parts for free.

Provides free support and allows additional discounts on other purchases, as well as, adding protection to those products.

Good idea to have total tech support. We purchase this yearly due to the help & expertise they have provided us in the past. For our family it’s a must!

I have a servie with a $50 deductible, which gives me security to knwo an agent will come to me, I have any issue!

I am a big believer in the value of this membership. It is a no brainer. The Geek Squad is rhat good and responsive to my ongoing needs.

This is a great service; it comes in handy when you have electronics issues that you cannot handle.

Great discounts and perks to becoming a member. With all of the electronics these days and hackers it’s a good idea to have.

I like saving on my support plan especially because I was teaching my students from home. It made me and them feel safe.

I purchased the total tech support membership last year to help me install software onto my computer. It was worth the cost because it was a few dollars more then I was going to be charged for the service, It is a year later and I have never needed to use the coverage again . I went in to have a screen replaced on a tablet I purchased at Best Buy and was told that they do not do physical repairs on devices. In my opinion total tech support is only worth it if it cost less then the service you need done.

I recently used my plan for the delivery and installation of my window AC unit. I renew the plan every year.

They are very helpful at geek squad. I only had to use them a couple of times and they are pretty quick and do a good job of explaining issues.

Gh good service if you have multiple computers or tablet devices or laptops wanted to fixed on the software or slowness other than that most of the services cost $49.99

I would not be without the Geek Squad They have solved my problems and answered all my questions. I've told my women friends they must have them

A great value for all the tech support that they can provide. Great value for great service!

Total support is a good thing to have. What ever problem you have it will be taken are of.

It's been very helpful to know I can get the help I need on the devices I have purchased. Staff is also helpful in pointing me toward new products and technologies.

If you want a company who will help you with all your electric when you have a problem,the Best Buy week square are the best.