Customer Ratings & Reviews

Was able to use this service several times. Each time with an appointment, there were no wait times. Problem and questions were answered relatively quickly.

As you can see I got this for my house and for my son who started his first year at CCU. I hope this will help him get the best support when I am not around

As far as dealing with geek squad I had no issues . Everything was smooth but the store Managers were rude . They don’t deserve the management position

My in store experience and witness, this place can solve and be resolved all tech for home and business. A place where frustrated devices meet it's adversity solution. Thank you

Helped out so much, checked my desktop in less than a day and its already ready to pick up. Checked back with me for all my questions

I always get the support and warranty. Better safe than sorry. It may feel expensive but it is always good to have that protection, or at least ease of mind.

I'm sure the membership works out great for a lot of people I had an issue having a tough time With the wait time when I would call in.

The store employees who help us with our purchase were helpful, kind and went out of their way to help us, an older couple. Thanks to them.

Jessica helped me easily update my outdated Black Tie services to the newer Total Tech Services. haven't gotten computer back yet to review actual services though

would prefer to have the service completed while i wait rather than drop off and pick up. need more help with tutorials on how to use electronics.

Tech advised to wait a few weeks to make sure all data transferred and then I took old computer to be wiped. Quick and easy

It’s a one year membership that fixes all software related issues, plus gives you free installation at home or in your car for any purchase. Buy it and save yourself the headache.

I very much liked the protection Plan and all the benefits! Professionally serviced by the very knowledgeable Geek Squad!

Geek Squad tech support is outstanding. They have helped me on several occasions with problems with my laptop software resolving my issue.

HAVING THE TOTAL TECH SUPPORT PLAN IS LIKE HAVING TOTAL CONFIDENCE IN ALL THE PRODUCTS AND SERVICES THE SUPER GEEKS AT BEST BUY COVERS!

Best Buy Total Tech Support is a must have with you products. I encourage everyone to purchase this support … you will regret it if not!

The memory stick is priced decently, compact in size and very easy to use. Plus, it provides plenty of storage for something you can easily put in your pocket.

This is a great service. I highly recommend it. If you have computers or Laptop and things go wrong this service will e highly appreciated.

Love, love, love this. So glad I don't have to keep up with all the tech anymore. Also paid for itself with one new appliance purchase this year.

I am always happy with the service I receive from the Tech Support group. This is one reason we keep coming back to Best Buy.