Customer Ratings & Reviews

I am always happy with the service I receive from the Tech Support group. This is one reason we keep coming back to Best Buy.

Helped out so much, checked my desktop in less than a day and its already ready to pick up. Checked back with me for all my questions

I like Savion on my Best Buy totaled it is really cool because I can help you out with questions that may need to ask

This was very helpful when I had the same reoccurring problem with my laptop. Took it in they had it for a day and I got it back.

I like having this protection in my plan. Its excellent and I makes me feel save and secure knowing I am protected

Chat support team very courteous and knowledgable. I feel my computer and appliances are protected on the total tech plan.

I like that I have this protection on my computer or anything else that I have that I have purchased from Best Buy

BOUGHT THIS PLAN FOR MY LAPTOP TO BE FIXED. WORTH THE MONEY. WAS ABLE TO BRING IN AN OLD COMPUTER TO GET ALL OF MY PHOTOS OFF OF IT. WORTH IT'S WEIGHT IN GOLD.

I have a servie with a $50 deductible, which gives me security to knwo an agent will come to me, I have any issue!

They are very helpful at geek squad. I only had to use them a couple of times and they are pretty quick and do a good job of explaining issues.

This service is well worth the cost. Knowing that certified techs are working on your computer, gives you great piece of mind.

Good idea to have total tech support. We purchase this yearly due to the help & expertise they have provided us in the past. For our family it’s a must!

I've had Geek Squad protection for probably several years. Geek Squad protection/new Total Tech Support is a must-buy. It's cost-effective and provides peace of mind.

great to help you with any problem your having with your products, helpful agents to answer your question no matter how dumb they seem to be, always friendly

The store employees who help us with our purchase were helpful, kind and went out of their way to help us, an older couple. Thanks to them.

This has saved me money as well as given me a stress free day when I have any issues

HAVING THE TOTAL TECH SUPPORT PLAN IS LIKE HAVING TOTAL CONFIDENCE IN ALL THE PRODUCTS AND SERVICES THE SUPER GEEKS AT BEST BUY COVERS!

Best Buy Total Tech Support is a must have with you products. I encourage everyone to purchase this support … you will regret it if not!

Love geeks squad. It's so easy just to take your device in and have it handled when you are already in a stressful situation.

With all the included services, this plan basically pays for itself. I have used it a number of times and always been satisfied with the service and quality of work.