Customer Ratings & Reviews

Was able to use this service several times. Each time with an appointment, there were no wait times. Problem and questions were answered relatively quickly.

Love, love, love this. So glad I don't have to keep up with all the tech anymore. Also paid for itself with one new appliance purchase this year.

I enjoyed working with the tech, answered all my questions and was very thoughtful and patient. Liked saving by using the tech support

Bought just to have in case something happens. Just don't have time to fool with things when it breaks down. Time is money!

I have been nothing but grateful for the people at the Geek Squad desk at Best Buy! They helped me get my new computer up and running for me.

The services provided by this plan and the discounts that are given for repairs when mailed off make this plan well worth the money paid for it.

Total Technical support is awesome. Whenever I get confused with my purchases from Best buy, I'll call tech support and they will assist me.

The Geek Squad is the Greatest. They always help me out. They are courteous and always have the correct answer. This is a great investment.

Total tech support is just that. I am taking full advantage of my tech support and have been very pleased with it!

The store tech geeks are the best the same day I set my appointment the same day I was able to go to them and get my pc fix

Great service, great value. I'm scheduling them to come fix our Ring and Nest connections next. The live chat was excellent.

My protection plan has enabled me to take different devices to the store for checkup questions.

I purchased the total tech service with my Apple computer. I have since used it to install my microwave and dishwasher which gave me great savings.

Highly recommend it I had my laptop crash and they fixed it no charge and a saved 90% of my files .

I have made very good use of this Tech Support offered by the Geek Squad as I had planned to replace and update my devices this year...

It's been very helpful to know I can get the help I need on the devices I have purchased. Staff is also helpful in pointing me toward new products and technologies.

this is really the "Best Buy" at Best Buy. I recouped the membership fee in the first service call - what a deal!

With this coverage it makes owning a computer so easy to feel comfort of knowing they will be there for any of your issues on any of your devices

What a deal. By enrolling in Total Tech I saved hundreds of dollars in installation costs, recycling and extended protection.

This product is well worth purchasing with all the benefits you gain with it, it's like the membership is paying for itself