Customer Ratings & Reviews

Geek squad fixed my computer very quickly. It was very comforting to know they were there anytime I needed help

I would definitely purchase this item again! I use Best Buy for the latest tech stuff and their products always come through!

They a great it was hard to use with pandemic and you have to make appointments which is inconvenient when you don’t live in the same town

Very impress with the service we got. We where able to fixed several electronic devices and updates a couple of more. Always super helpful staff

This plan might scare you at first bc of the price but I promise you it will be worth it , not only for you but also for the people in your household!!

I actually saved money by purchasing total tech support when you consider the cost of delivery and set up. They have done a good job and I am recommending it

I like saving on my protection plan and knowing that they are always there for me when or if I should need them. Thank you Best Buy.

Total tech support is just that. I am taking full advantage of my tech support and have been very pleased with it!

This is another great at all just line I can go into the store with my unit and they will check it and make sure everything is OK

Wry happy with total tech support. They are easy to talk to and handle problems efficiently. Phone number is difficult to find in a pinch.

this is really the "Best Buy" at Best Buy. I recouped the membership fee in the first service call - what a deal!

Can't Complain about protection. It's nice to have the comfort of knowing that if something goes wrong it's covered.

Total tech support is the best program with good people, good services, very nice and helpful technicians with good techniques I love it

I use this program for big & small issues alike. Each time that I have phoned for service, I was made to feel as though my business was appreciated.

I purchased a new laptop for my college student, and the Total Tech Support addition was a no brainer. It has already come in very handy.

This plan definitely pays for itself if needed. I have not needed to use it on this plan, but I have previously and was never disappointed.

I had Will as a helper. He was patient and answered all my questions, I will request him whenever I return, It is an excellent service.

I like having this service protection plan as I need the extra help to keep my computer in good running condition.

Tech support is pretty good at diagnosing and explaining most issues, good for anyone who needs extra help and doesn't understand everything

Initial purchase, with included services it is cost effective. You also tend to use it more because you have rather than waiting for a big problem