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Customer reviews

Rating 4.5 out of 5 stars with 3693 reviews

Rating Filter

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,693 reviews
  • Rated 5 out of 5 stars

    A good services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that if I have a tech issue that I can go to Best Buy and get the issue fixed quickly and professionally is a great comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have if/when help needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan definitely pays for itself if needed. I have not needed to use it on this plan, but I have previously and was never disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    personal computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was having problem with computer. Made an appt, to bring it to the Geek Squad. They took care of the problem. I `m very pleased with the outcome. Thanks very much. D.S.McDonald

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.L

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again friendly knowledgeable folks providing a much needed service , great job and orderly execution for appointments

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Total tech support has paid for itself.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually saved money by purchasing total tech support when you consider the cost of delivery and set up. They have done a good job and I am recommending it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer gera personalized attention!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They try to keep the help section very organized. It helps save every one time. They have always been able to solve the problem I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covering all the device at home, great plan to have for everyone. Highly recommend to anyone who shop at Best Buy, especially PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product support for the new television setup in the living room. Definitely the right purchase for the new tv. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall satisfaction with the choice I made to purchase and trust the geek squad for my overall safety while on the internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan might scare you at first bc of the price but I promise you it will be worth it , not only for you but also for the people in your household!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service for ALL your devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the included services, this subscription pays for itself. It helps keep all your devices up to date and running at full capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys certainly know their business. I was hacked and they had it cleaned up in no time. I can’t survive without my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service you can buy not from a massage parlor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh yeah it’s great. I’ve been serviced by Geek Squad and it made all my dreams come true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this twice so far but I just upgraded from the other Geek Squad protection. Have used it on both my mini Mac and Mac labtop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is the perfect item to get for all your technical needs and geek Squd associates are professional and provide great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a life-saving program.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this program for big & small issues alike. Each time that I have phoned for service, I was made to feel as though my business was appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial purchase, with included services it is cost effective. You also tend to use it more because you have rather than waiting for a big problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech support is definitely a great service as the people working there are experts and are able to answer most tech related questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians are very knowledgeable and helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians are really knowledgeable and patient. I like being able to call for a chat and get the help needed with all tech products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan for keeping your computer up and runnin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't survive without it. I am able to get my computer fixed without any hassles. Geek Squad has been able to fix my computer every time so far.

    I would recommend this to a friend
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