Customer Ratings & Reviews

A good service especially for older individuals. Very helpful assistance to be able to use newer technology.

This service has come in handy multiple times. Mostly dealing with my computers but also some help with screen protectors for my cell phone.

Again friendly knowledgeable folks providing a much needed service , great job and orderly execution for appointments

This has saved me money as well as given me a stress free day when I have any issues

I really like that I brought the support membership! You never know if something is going to happen and the price was affordable!

This is the beat buy I have made at this awesome store. They help with everything and discounts on protection plan is awesome.

Everyone was very nice. Every time I brought my computer to get it fixed I was able to get it back the same day. They were quick in getting the job done.

Overall this has been a good purchase. Expensive when initiating but I have used it multiple times this year and appreciative that I have it.

I always make a point of getting tech support. The one time I neglected to do so, I really regretted it, as I needed a PC repaired.

Definately a must to have this protection plan! Protection and discounts on all purchases and definately a money saver at the end!

Glad I got this and will come in handy, plus saved me on the service and set up for my new TV and wall mount.

I'm glad my boyfriend convinced me to get it! In case something goes wrong I can use the chat feature or use the app to take care of any problems.

This is so much better that calling the store, the store has some people thst know what they sale but most do not. This is definitely worth it.

Tech found several items bad in laptop. Quick response for follow up and recommended- what to do going forward on fixing computer.

The Best Buy Total Tech Support Powered by Geek Squad is wonderful. I am not tech savvy and they helped me beyond my expectations!

they really know what they are doing. I bring in my computer and I am out of there within 10 minutes. That's how good they are.

Having technical support for my computer gives me a sense of ease and protection if anything goes wrong with my laptop.

Wonderful protection plan as Total Tech Support can solve your issues for multiple items, the box set covers more than computers/laptops.

I got this protection just in case something would happen I’m covered and I do not have to hassle trying to fix things myself.

I always subscribe to total tech support. This give me access to have any and all questions and service. I can't live without it !