Customer Ratings & Reviews

I love Best Buy Total Tech Support. They are so very helpful. I really appreciate their service. It is the best!!!! : )

This membership is the best purchase I have ever made to have assistance in all areas. Thank you Geek Squad.

Everyone was very nice. Every time I brought my computer to get it fixed I was able to get it back the same day. They were quick in getting the job done.

Definitely worth the price. Used it four or five times during my yearly membership. Easily saved $300.

Total Tech Support is very great tool when you need Help with you Laptop to keep Running Great, Work for ME!!!!!!

Have called tech support and they have been very helpful with any problem that I have.

I was concerned buying this but after the best buy employee explained it I was very happy to purchase and worth every penny

I like it because it's a "reputable" company to provide necessary services. More trustworthy than just picking someone from the phone book.

I'm adjusting to not being able to call directly into my local store location.

It’s nice you can use it to save money on stuff like calibrating your tv and discounts of insurance you buy with your electronics

Pretty awesome having support at my fingertips! The help has always been top notch and any issues worked out quickly.

Love the ease and. convenience of total tech support. I have not always used these services but pleased I did.

When you purchase electronics not only is the component important but the protection plan is as well

Good plan, reasonably priced. Tech support available online, by phone and in-store. Knowledgeable, friendly and patient support crew.

Good price for all my computer needs and covers all of them I have in the home. Best decision made to purchase.

I always buy Geek Squad protection for any/all of my minor and major purchases! This allows everything to be covered in my household!

It is wonderful knowing I have protection and support from Best Buy especially with a toddler in the house that breaks everything.

I like it is easy to use and very practical. It has a good appearance, and its price is very comfortable compared to other brands.

I liked savings on my plan. Chat didn't work so well but in house was great.

The wait to actually get a hold of someone is long, but well worth the wait. Very knowledgeable and helpful.