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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 7 pm
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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3693 reviews

Rating Filter

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,693 reviews
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is is best protection you can have for you electronics. I have peace of mind knowing I have this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Support helps a lot with all my tech gear. They are very professional and provide a great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I get EXCELLENT HELP from the GEEK SQUAD!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have gone to the Oxford Valley Store and asked for help from the GEEK SQUAD I have been so blessed! They are excellent! Thanks Much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for covering additional expenses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for discounted price since I purchased laptop along with this. Covers all car accessories installment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    help is welcomed here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am going to need this alot over time i am not huge on the techy stuff so this is nice to be offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love getting help with my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I need them they are there. Great advice, always ready to help and fix whatever needs it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal for large installs or multiple installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan on doing multiple items installed in your vehicle, or plan to do it in stages over a 12 month period, this is a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WONDERFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone is so helpful and do all they can to help us with our computer problems. Plan on using their expertise in the future.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free when you get the extended warranty from Best Buy. Anything happens take it to Best Buy store and swap it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Total Tech plus box. This feature has so many different things in the Total Tech that is unbelievable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the protection plan and support. I prefer going in to the store for direct Geek Squad service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful for more than one device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to help me fix my issues on my laptop. Was also keep and update of files saved with them for a couple of days on their system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth the price if you own multiple products from Best Buy. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service I am more than satisfied with this membership it’s very helpful even with all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast internet with a great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old computer was so slow that I was always sitting there waiting on any information that I wanted ,so glad I made the change after talking to my he geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    getting help with my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    any time I needed something this store did a excellent job taking care of my electronic needs highly recommend this store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family will never go without this service! It pays for itself and the techs are professional, knowledgeable, and so helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when I had a system installed in my car. Communication and care was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With total tech support you never have to worry when help is needed with your computer. Staff is really friendly and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I purchased this since it covers all my devices and don't have to worry about paying for service each time.

    I would recommend this to a friend
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